Excel comments not displaying

Hey Sam,

Thanks so much for this but, on another thread I was told changing to Insider Fast was a better option than reverting to a previous version as there were risks etc etc.

I am not an excel whizz so am not really confident enough to give this a go as this is a shared file with our directors.  Also, even if I revert to the prior version, unless all the directors in our company also do the same, they will still be unable to see the comments, is that right?

Thanks

Hey Sam,

Thanks so much for this but, on another thread I was told changing to Insider Fast was a better option than reverting to a previous version as there were risks etc etc.

I am not an excel whizz so am not really confident enough to give this a go as this is a shared file with our directors.  Also, even if I revert to the prior version, unless all the directors in our company also do the same, they will still be unable to see the comments, is that right?

Thanks

Faye -

I find that Insider Fast releases are full of bugs that are in fact worse than the problem you are trying to solve.  

When multiple people need to share an Excel file with lots of comments (our Delivery Schedule has thousands of comments), then I recommend all users be on a previous "stable" version of Excel, and that you test new releases of Excel on only one computer before allowing everyone to upgrade.

You also should keep backups of the data files most important to your business so that if corruption does happen you only lose recent changes.  In our company all computers have OneDrive storage for cloud backup, and in addition all users run a Carbon Copy Cloner full disk backup weekly (only changed files are copied so it's fast).

The install process I describe in the above thread worked fine for me, but if you are doing Carbon Copy Cloner backups then you should do one prior to deleting Excel and installing a previous version - just on general principle.  At the same time this isn't like an OS update so you can always just re-install Office 365 at any time and you would get the lates apps.

Good luck!

Sam

Having same issue. I can see the comment line, but the comment box is gone/blank.

Since the last software update the roll over feature now works as intended.

I'm now using Version 16.18 (181014).

I have version 1809 (Build 10827.20181 Click-to-Run)

Office says there are no updates available, so I'm assuming on the latest build.