Excel comments not displaying

Anonymous
2017-01-22T11:53:30+00:00

I have excel 2016, and the comments have been working fine.  Just recently it does not display comments when I mouse over them. The show/hide command in the review tab is greyed out.  I never had this problem before, and never had to see if the comment show/hide feature was active or not.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-03-08T10:02:07+00:00

    I am still encountering the same issue. It's unbelievable how such a problem in Excel cannot be solved despite numerous efforts. And I'm not talking about the ordinary users, but by the expert users or the originator.

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  2. Anonymous
    2018-03-08T19:58:16+00:00

    This has been going on WAY TOO LONG.  I can't hover for comments in existing workbooks nor in new ones.  I have the latest install according to the update utility.

    This is affecting our workflow.

    Excel for Mac version 16.10 (180210) Product ID: 02984-001-000001

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  3. Anonymous
    2018-03-22T14:28:18+00:00

    Some more information on the behavior of this problem.  As I said I'm running Excel 2016 on a Mac.  

    Today I opened the Excel App but didn't open any file.  Then I just let is stay open for a while.  After 30 min I opened a file.  The "display comments on rollover" function didn't work anywhere in the spreadsheet.  

    By Quitting Excel and reopening on the same file I could see the comments.  After 10 min or so the functionality stopped working.

    Excel Team -- When will you get this repaired?  We use Excel to track a detailed delivery schedule for our services firm and there are comments everywhere, and they are constantly being updated.  It is very inconvenient to always have to Quit and restart the app.  Your prompt attention to this is appreciated.

    I use a Mac, and MS Office 2016 - and I have same problems. Initially, it worked well, and then it stopped.

    Each time to view the comment, you have to edit the comments, and then the dialog box doesn't close automatically.

    I updated with the latest.

    Tried using customer chat service, and that person tried to help, but when he had remote access, I tried on a new excel sheet, and it worked.

    But the problem is I have sensitive information on my old excel sheet and that doesn't work.

    What MS Office is trying to do, I have no idea.

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  4. Anonymous
    2018-04-14T20:35:03+00:00

    encountering the same frustrating issue with comments not displaying on hovering. Excel 16.12 for Mac

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  5. Anonymous
    2018-05-22T10:09:05+00:00

    Is this being looked at by anyone? I note there have been a couple of Office updates since this problem first occurred, but the problem still remains. I also note that creating / re-creating the comment works fine, but I simply cannot go back over every comment and re-add. They work fine with Excel online. When can we expect a fix for this?

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