This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am trying to delete a file but Word (android GalaxyNote5) is saying I do not have permission to delete
**The post was moved to the appropriate forum category by the moderator.**
***Subject edited for clarity by the moderator.***
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I would like to delete a few data files from my phone but my phone will not let me. Can you help. There is no longer any reason to keep some of them.
I am trying to delete a file but Word (android GalaxyNote5) is saying I do not have permission to delete
**The post was moved to the appropriate forum category by the moderator.**
***Subject edited for clarity by the moderator.***
i want to deleted my other document but i need permission on my word before i can delete....how can i delete?....
They're ignoring us since 2017...
i am trying this but all the files i want to delete do not show up. only 3 out of the 20 files show up under documents.
In spite of the incredibly frustrating responses from these techs -- who appear to not thoroughly look at the informative pleas for help by repeatedly asking questions already answered in the inquiry...
I have found an amazingly Simple solution!!....
Go to Settings > device maintenance > storage > documents > select (all pdf and others you don't want) > delete.
That's it!! So simple!! Less than 2 minutes! Done!!
.... and I am a 55 yr old country bumpkin with absolutely NO computer or tech training!!!
Oh my gosh. This has plagued me for a year and I finally decided to search for solutions. THANK YOU. I cannot believe a customer support tech couldn't have given this simple solution. Thank you so much, Christian B-T. We sound very similar. I am a 52 yr old mom who manages the phone IT issues for our family.
This actually worked or me. I had the option to hit FORCE STOP, not DISABLE. I did that. Closed SETTINGS. Closed Word. Reopened Word and it worked!