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I am trying to delete a file but Word (android GalaxyNote5) is saying I do not have permission to delete
**The post was moved to the appropriate forum category by the moderator.**
***Subject edited for clarity by the moderator.***
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same problem: I cannot find or delete the confidential Word documents I received as attachments to emails on my Samsung Galaxy S9 phone. In an effort to delete them I uninstalled Word (as per one of the replies above) but now can't find out how to reinstall it.
As discussed in this thread, these files (opened attachments, opened files from browser, or any other directly opened file without saving them) cannot be deleted an easy way (this is Microsoft oversight and the have to fix this, even though they don't).
What you can do:
a) Clear Word (or another Office application) data in Android application's settings. This will delete all those files (it will not touch any other files on your device or in cloud) and you will have to log into Microsoft account again. This will not delete the application itself, it will just clear it's internal data.
b) If you have root permissions (and I doubt that), you can directly find those files in any file manager.
c) Pester Microsoft support and ask them to file a bug report regarding this issue.
About your re-installation thingy - you can download them back from either Google Play or Samsung Store.
Just goto Settings -
> App Manager and find out the app and go to the storage tab of the app and click "Clear data".
That worked for me, all files under data>user are deleted
Well, seems like there is no such way. I mean to access system folders with adb without root.