A family of Microsoft word processing software products for creating web, email, and print documents.
Yes, this is exactly the approach that I "recommended" (as this is NOT the way it should be) previously.
And, unfortunately, Microsoft does nothing even though they know of this problem.
One more point here is that the Office 365 subscribers (not the smartphone owners, who received a free copy of Office applications together with their phone) should be asking the official Office support and to escalate this issue. Even though they will still try to refuse this or send you the usual copy-paste messages, you should keep on pressing them.