Excel Opens 2nd window that only includes formula bar

Anonymous
2017-04-05T16:19:02+00:00

I've got Microsoft office 2016 and am running Windows 7.  When opening an excel file so that it is maximized I get a second blank window with the excel icon in the top left corner and only the formula bar in it.  It just started doing this and it rather aggravating as when I move the spreadsheet I opened to my other screen the blank one flashes and I can't just close the blank window.  If i open the same excel file so that it's not maximized the second window does not open.  It's almost like they're the same window and attached to one another.  Does anyone know of a fix for this?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2018-01-04T23:15:09+00:00

I have found the reason, why it is happening - there is conflict between nview from nvidia and some apps of office365 (excel with second window and outlook with issue of opening some message windows after plug in/off the second monitor/projector).

If you uninstall nview from your comp, the issue with excel will be gone.

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  1. Anonymous
    2017-04-06T19:28:28+00:00

    I did an online repair already which didn't work.  I created a new local user profile and when logged into this profile, I do not have this problem.  I logged back into my normal profile and ran system file checker and it did not find any "integrity violations".  So my problem persists.

    I just found out if I right click excel and "Open as Administrator" I don't have this problem but that is not a fix.

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  2. Anonymous
    2017-04-06T18:55:34+00:00

    Thanks for the information. For this concern, we recommend that you perform the steps on how to repair an Office application.

    Also, have Excel opened using a new local admin user profile. This is to determine if there are user files that causes this concern.

    If you can open the application on a different user profile, go log back in to your original user account to access the computer and run the **system file checker**scan.

    If you are still having concerns, do not hesitate to reply on this thread.

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  3. Anonymous
    2017-04-05T23:13:55+00:00
    • When did this concern started happening?

    It started last week sometime.

    • Were there changes on the computer or in Excel before this started happening?

    Not that I know of.

    • What is the Windows version installed on your PC?

    Windows 7 Professional

    • Does it happen when you open either the app itself or a file that runs using the app(xls or xlsx).

    It happens when opening the program either way.

    • Have you performed any troubleshooting steps?

    I have spent well over an hour trying multiple fixes online and have had no luck fixing it.

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  4. Anonymous
    2017-04-05T23:06:08+00:00

    Hello,

    We would like to know more about what happened. kindly answer the following questions:

    • When did this concern started happening?
    • Were there changes on the computer or in Excel before this started happening?
    • What is the Windows version installed on your PC?
    • Does it happen when you open either the app itself or a file that runs using the app(xls or xlsx files)?
    • Have you performed any troubleshooting steps?

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    1 person found this answer helpful.
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