After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

Hello Michelle,

i) Permanently updated version (not working):

     MS Excel 2013 (15.0.4875.1000)  MSO (15.0.4875.1000) 32-Bit

ii) For me last working version (when my memory is correct, cloned 2 or 3 days before mouse characteristics changed):

     MS Excel 2013 (15.0.4867.1000)  MSO (15.0.4867.1003) 32-Bit

May I ask you for help on 2 additional completely different points, where I think this forum format is not appropriate:

1. I am 99% sure I identified a failure on function YIELD in Excel. I saw this failure already on Excel 2004, but failed in 2008/09 to find any contact to whom to report for correction. I just confirmed this week, also failure on YIELD in Excel 2013 (I think same, but have not confirmed/compared to Excel 2004). To see the failure I prepared an Excel Sheet to compare with another more universal Excel function that should give the same numerical result. In addition I compared to a self-made calculation. My self-made calculation is in full agreement with the other more universal Excel function and when modifying the problematic/wrong parameter on YIELD the numerical output value changing in the logically wrong direction (decreasing instead of increasing), so I am 99.....% sure the mistake is in YIELD.

My support question to you:

To which E-Mail address can I send my finding to make Microsoft aware on a failure in function YIELD in Excel (at least up to 2013)?

2. After relocation to a different country I experience something I call “50% internet connectivity”. Out of the 4 browsers on my 2011 i3 PC, Firefox and Google Chrome are basically working, but EDGE and Internet Explorer give an error message (do not work). Such condition occurs quite regular. Disconnecting and connecting again to internet both can happen. Either I have 100% connectivity (do not see/recognize any problem) or again 50% connectivity.

I think this behavior has nothing to do with a normal user setting, but rather with the procedure the internet connection is set up (by chance some parameter deeply hidden is set different, resulting in either 50% or 100% connectivity). I spent already a considerable amount of time trying to find some reason or even only a hint of a reason, but failed completely (I am simply not specialist enough, but only a technically skilled user).

I also claimed to my internet provider several times, but no real progress.

I have more details on how I first got aware of this problem, how it slightly changed over time and what I did (like checking for IPConfig data in the different conditions, where I see some difference, but am not specialist enough to interpret these differences). I think it has no meaning to discuss such very specific and also quite unclear points as 50% internet connectivity on this board, but to proceed I think best would be to come in contact with a Microsoft specialist for the internet connection, so that I can run tests or check for settings on my PC/internet connection (Microsoft may not be able to replicate my 50% internet connectivity problem, but for me it is visible/present basically daily) and the specialist is guiding me what to do/check and can analyze the data to define new tests until the root cause of my trouble becomes clear.

Only speculating I could imagine my problem to be similar to the interaction problem between Excel and Windows in our “scroll inactive window” problem visible only on Excel 2010/13/16 and Windows 10 and I think it could be useful for Microsoft to understand such interaction of their connection set up procedure and certain networks (Firefox working, but at same time EDGE giving error message/not working looks very strange).

If Microsoft would be willing/interested to analyze, please ask them to contact me under E-Mail: ***

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

Hi,

For us to be able to address each of your concerns better, we suggest that you post the issue you're experiencing with Excel's Yield function on a new thread.

Thank you.

Hello Michelle,

for my support item 1 (failure in Excel function YIELD) I just opened the "Question"

https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_excel-mso\_other/failure-in-function-yield-originally-seen-in-excel/c6ac807d-23fc-476e-bd81-a4b0102dc588?tm=1481350911648

Please note, this is not a Question, but the Information to Microsoft, that the function YIELD had a failure already in Excel 2004 and as I have just confirmed the failure is still present in Excel 2013 (based on poor possibilities to inform such problems to Microsoft they probably never got aware of this failure).

As I cannot attach in this forum an Excel file including all the slightly different test calculations I created, I reduced the information in the "Question" to 2 Examples which hopefully clearly show Microsoft the failure.

For my support item 2 (this morning I ran again 2x in the strange situation, that I could access internet by Firefox, but not by EDGE, before the 3rd connection gave me 100% connectivity -this reply is created in EDGE-) I want to repeat my request for support outside the limitations/possibilities of this forum.

i) It doesn't make sense to put a Question, because the situation Firefox is working, EDGE is not working is so odd, that I even would not know what to ask for/inform more about (except the single statement: Firefox working, EDGE not working)

ii) It also doesn't make sense to open a discussion, because such odd situation as Firefox is working while EDGE issues an error message should be a very specific situation, which I could not imagine several or even a lot of people are experiencing (on the other side this is my regular situation since more than 1 year -may be up to 3 years- with relatively few changes).

I have more information/details, but cannot come to any conclusion from it. Therefore the only effective way to proceed I see is by doing a "Failure Analysis". I think it is impossible for Microsoft to replicate my set-up. Therefore the only way to analyze the root cause of my problem is that I perform the failure analysis. But to do this I need the support of a professional who has deep knowledge on how Windows establishes the internet connection.

I put pressure on my internet service provider, but i) basically no progress and ii) that my internet connectivity changes from 50% to 100% without any information to my internet service provider (this means no changes on his network) indicates that the problem should rather be an interaction problem.

Therefore I want to repeat my question for support from a Microsoft internet connectivity specialist to identify the root cause, why does my PC quite regularly establish the odd internet connectivity which I can summarize in the statement Firefox is working while at the same time EDGE is not working (in reality I see more details and some items changed over time).

Please discuss with Microsoft's internet connectivity group, if Microsoft would be willing to support a Failure Analysis on my long time, relatively stable, strange situation Firefox is working, EDGE is not working.

Hello Microsoft ... Hello ... Can you here me?

I just installed the update KB3201845 (Build 14393.479) and the scroll problem is not yet solved!

Michelle, can you tell us at least that Microsoft has recognised the problem !?

Hi Peter,

We are still trying to collate how many users have the same problem before we can forward this to the Office Team.

Regards.