After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

Anonymous
2016-11-01T16:03:15+00:00

After the last Windows 10 update was installed, my scroll inactive windows setting for my mouse no longer works in Excel 2016 without selecting the window first.  This is a major inconvenience.  Is there a fix for this?

Thanks.

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Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2016-11-08T22:15:43+00:00

    Hi Michelle,

    Uninstalled Office in its entirety, rebooted, and then reinstalled Office.  Scroll inactive windows still doesn't work in Excel.

    Kim

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  2. Anonymous
    2016-11-09T07:14:53+00:00

    To further isolate your concern, have you tried Online Repair from the link we've provided you before?

    Thanks.

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  3. Anonymous
    2016-11-09T08:31:56+00:00

    Maybe you already figured out this fix, but here's what i did.

    1. Restore system to before the update. I chose Oct 28 for my date.
    2. Disable all future windows updates via group policy settings or setting Wi-Fi connection to metered.
    3. Never worry about micro$oft breaking your OS again.  Maybe I'll do an update in a year or so when they get some of the bugs/issues worked out. So far it seems as buggy as vista was and we saw how long that version lasted.

    PS I also turned off the windows automatic driver updates feature as it continually broke things that previously worked.

    Hope this helps.

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  4. Anonymous
    2016-11-09T14:25:35+00:00

    Hi Michelle,

    Please see my reply on November 2, 2016 with regard to online repair:

    "Did a quick repair and full repair and still the same issue."

    Kim

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  5. Anonymous
    2016-11-09T16:44:51+00:00

    Microsoft,

    Please take this to Tier 3 tech support and have it fixed. This was a very helpful and productivity enhancing tool/feature of Windows10 that has consequently been robbed from its users by hasty updates. There should be no need for uninstalling/reinstalling software (MS Office) to resolve issues like this.

    Thanks.

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