After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

Anonymous
2016-11-01T16:03:15+00:00

After the last Windows 10 update was installed, my scroll inactive windows setting for my mouse no longer works in Excel 2016 without selecting the window first.  This is a major inconvenience.  Is there a fix for this?

Thanks.

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Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2016-11-03T14:55:56+00:00

    Hi Michelle,

    There doesn't appear to be a system update readiness tool for Windows 10 that I can see.

    DISM tells me no component store corruption detected.

    Kim

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  2. Anonymous
    2016-11-03T15:11:35+00:00

    For me, it doesn't depend on the applications involved -- Excel, Access, browser, iTunes, SQL Server Mgmt Studio, VBA environment (even between different code windows within this), email client, Windows Explorer, etc. Ever since this last batch of updates (late last week at home, Monday here at work), the mouse will scroll onlythe active window, regardless of what that or any other window on the screen is. I've tried toggling the feature off, closing the Settings panel, then turning it back on, but it makes no difference. It's broken.

    I hadn't realized how much I counted on this feature until it quit working. A fix for this bug would be much appreciated.

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  3. Anonymous
    2016-11-03T15:19:27+00:00

    To isolate your concern, is Scroll inactive windows when I hover over them toggled to ON? Here's how to check:

    1. Click Windows Start menu.
    2. Click Settings then Devices.
    3. Click Mouse & touchpad.
    4. Make sure Scroll inactive windows when I hover over them is toggled to ON.

    Update us on the result.

    Regards.

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  4. Anonymous
    2016-11-03T15:24:09+00:00

    Hi Michelle,

    It's on.  Has been on.  Toggled off and on several times.

    Kim

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  5. Anonymous
    2016-11-03T18:01:17+00:00

    I have exactly the same problem and confirm that the latest update is the culprit.

    It worked perfectly before it was installed.

    Some acknowledgement that the problem is real would be helpful - as for a fix, that will take a lot longer, I imagine.

    Joe

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