After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

Anonymous
2016-11-01T16:03:15+00:00

After the last Windows 10 update was installed, my scroll inactive windows setting for my mouse no longer works in Excel 2016 without selecting the window first.  This is a major inconvenience.  Is there a fix for this?

Thanks.

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Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2017-07-31T04:57:57+00:00

    I've just recently installed Office 365 (July 2017) and experience the same problem. Excel will not let go of the scroll wheel when I hover over another application (like a Chrome or Edge window).

    Here's the irony: The "Scroll inactive windows when I hover over them" setting works for everything else I have installed: EXCEPT FOR EXCEL - A flagship product from Microsoft.

    So, every application on this PC supports the default Windows 10 setting, except Excel.

    Microsoft, please fix this problem. It's been over eight months since people began reporting the issue (after an update caused the problem). Please escalate the problem to resolve it - or tell us that it isn't a problem. Thanks.

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  2. Anonymous
    2017-09-17T23:40:32+00:00

    Here it is September of 2017 right at year after this bug was reported without a fix.  This is a major bug.

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  3. Anonymous
    2017-10-06T15:01:50+00:00

    October 2017 - still not working. Running version 1708 (Build 8431.2079) and Windows 10 up to date on the 6th of October.

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  4. Anonymous
    2017-10-24T13:57:13+00:00

    Dear Compassionates

    It's now over a year since Microsoft caused the scrolling error with patch KB3197954 from October 2016.

    Since then, nothing, but indeed nothing happened!

    Also we did not receive the slightest help from the forum master, except repeated stupid questions for mouse brand and -build, etc. I confess to the stupid questions, because in countless posts other (hardware) configurations with the same problems were described again and again. And the help? I’ve never read anything like: "the error has been forwarded" or "the error has been detected".

    Thanks to "WizMouse" I survived until now, although two open Excel windows at the same time are not handled at all. Since I do not give up my hope for a comprehensive repair, I am getting back to you.

    Maybe I have a hot address from where the problem will hopefully be forwarded to the right person at Microsoft!

    Therefore, I ask you for your current (and previously updated)

    versions of 

    - Windows 10 (8.0, 8.1, ?) and

    - Office 2013, 2016, 365, ?

    where you can confirm the scroll error.

    Finding the versions

    Sorry, I only have a German version. A translation to English would not be accurate enough.

    In my case, after the (October 2017) patch KB4041676, resp. after the Fall Creators Update, this looks like follows:

    Windows            

    - Edition: Windows 10 Pro

    - Version: 1703 | 1709

    - Build: 15063.674 | 16299.19

    Office

    - Product: Office Home and Business 2013

    - Version: 15.0.4971.1002

    All other hardware and software components - I think - are irrelevant, unless someone can tell about other experiences. Of course, the following (mouse) setting also applies: Inactive windows: Scrolling: ON

    Many thanks for your quick answers (approx. until 2nd week of November), which I will pass on immediately!

    And of course I'll keep you informed about my results!

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  5. Anonymous
    2017-10-24T14:25:20+00:00

    Windows

    Edition: Windows 10 Home

    Version: 1703

    Build: 15063.674

    Office

    Product: Microsoft Office 365

    Version: 1709 (Build 8528.2139 Click-to-Run)

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