After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

Anonymous
2016-11-01T16:03:15+00:00

After the last Windows 10 update was installed, my scroll inactive windows setting for my mouse no longer works in Excel 2016 without selecting the window first.  This is a major inconvenience.  Is there a fix for this?

Thanks.

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Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2016-11-20T17:51:11+00:00

    Thank you @achi230559 that you can confirm my facts and in addition the supplement with the active (the window in the foreground), resp. the inactive windows.

    I cannot fully agree with your assumption with the *"*automatic Excel update that causes the blocking", because I tested a new installed Excel on my virtual machine, without doing any Office updates and further on two other PCs, just after the KB3197954 update. Therefore I must conclude that the KB3197954 releases the problem.

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  2. Anonymous
    2016-11-20T17:15:18+00:00

    I want to fully confirm Peter's previous Post.

    I am using Office 2013 and only Excel is not doing the Windows 10 function "scroll inactive window".

    The Excel blocking occurs in both directions:

    1. When Excel is the active Window, only Excel can be scrolled, but no other inactive Window like Word or an Internet Browser

    2) When Excel is the inactive Window it cannot be scrolled at all, but all other inactive Windows like Word or Internet Browsers can be scrolled

    Replacing Excel by Word everything works as it was working also with Excel until about 1 month ago.

    I have an about 1.5 months old clone of my HDD (just made a few days before I first noticed that "scroll inactive window" is not any more working) and this 1.5 months old Excel version does not block the Windows 10 function "scroll inactive window"

    ==> I can exclude any kind of hardware problem

    Based on no hardware problem and no intentional change of settings by myself I think there must be some specific setting from an about 1 month old automatic Excel update that causes the blocking of the Windows 10 function "scroll inactive window".

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  3. Anonymous
    2016-11-20T11:49:46+00:00

    Hi Kim8652, hi everybody

    I opened a similar thread Excel (2013) Scrollen geht nicht mehr seit KB3197954 because I didn't know of your thread.

    Here in short a few facts from my side:

    • It also concerns Excel 2013
    • The problem started with KB3197954. After replaying to the state before the update it worked fine again.
    • KB3200970 didn't solve the problem
    • Same problem on 3 different Acer Notebooks with 3 different mice, same problem on a HP AiO. 

    All systems 64-Bit, with Windows 10, Version 1607, Build 14393.447, Office: 32-Bit, no Add-ins

    • Same problem in safe-mode (start of Excel with CTRL), no effect after repair of my Office 2013 and sfc /scannow (Admin)
    • Same problem in an Oracle VirtualBox and a fresh installed Excel 2013, no additional Antivir programs
    • Same problem with the Scratchpad (on my Acer: ELAN)
    • Same problem with Excel and its own help-window
    • No problems with Word 2013 and its own help-window vs. Windows/File Manager vs. IE vs. Edge vs. Chrome vs Firefox vs. Notepad vs. Outlook 2013 (all combinations)

    With such a lot of facts of us all it's now the job of Microsoft to solve the problem finally!

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  4. Anonymous
    2016-11-16T19:06:07+00:00

    The last response by a mod was 11-9-16.  A week ago.

    Evidently, there are no plans to fix this highly annoying bug.

    Kim

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  5. Anonymous
    2016-11-10T17:09:33+00:00

    Hate having to get a separate program to do something that Windows was doing until Microsoft broke it... but this seems to work great, and much simpler than jumping through all the Microsoft-recommended hoops that still don't fix the problem they caused.

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