After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

To further troubleshoot your concern, we suggest that you run Office Configuration Analyzer Tool (OffCAT) for a detailed report of your installed Office programs.

Let us know the outcome.

Regards.

Additions

Excel 2007 Windows 10 (newest build) on 2 different Notebooks (Sony Vaio, resp. Lenovo, 2 month old) works fine

Excel 2010 Windows 10 (newest build) on a HP ProtectSmart doesn't work

Hello Peter,

I don't see any disagreement between us, just different wording/conclusion steps (or different understanding what KB3197954 could be).

Without having tested or confirmed it in any way I currently fully agree your conclusion, "KB3197954 released the problem" (others said the same). Based on this conclusion I went one step further and concluded KB3197954 must be an automatic update specifically for Excel.

With "automatic update for Excel" I interpret KB3197954 interacted with Excel 2013 and according others also with Excel 2016, but KB3197954 did not interact in same way with Word 2013 or Windows 10, because the Windows 10 functionality "scroll inactive window" is still working around Word ("scroll inactive window" just doesn't work any more around/for Excel be Excel the active or inactive window).

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As other people reported exactly the same negative/bad change we encountered the most important next step/feedback would be, can Microsoft see/confirm the problem, that around Excel 2013/2016 the Windows 10 functionality "scroll inactive window" is not working in the most current update (after KB3197954).

{If to the contrary somebody would inform here that he has Windows 10 (automatically updated, this means KB3197954 installed) and around his Excel 2013/2016 the "scroll inactive window" is working we would be obliged to find other possible interaction reasons}

Thank you @achi230559 that you can confirm my facts and in addition the supplement with the active (the window in the foreground), resp. the inactive windows.

I cannot fully agree with your assumption with the *"*automatic Excel update that causes the blocking", because I tested a new installed Excel on my virtual machine, without doing any Office updates and further on two other PCs, just after the KB3197954 update. Therefore I must conclude that the KB3197954 releases the problem.

I want to fully confirm Peter's previous Post.

I am using Office 2013 and only Excel is not doing the Windows 10 function "scroll inactive window".

The Excel blocking occurs in both directions:

1. When Excel is the active Window, only Excel can be scrolled, but no other inactive Window like Word or an Internet Browser

2) When Excel is the inactive Window it cannot be scrolled at all, but all other inactive Windows like Word or Internet Browsers can be scrolled

Replacing Excel by Word everything works as it was working also with Excel until about 1 month ago.

I have an about 1.5 months old clone of my HDD (just made a few days before I first noticed that "scroll inactive window" is not any more working) and this 1.5 months old Excel version does not block the Windows 10 function "scroll inactive window"

==> I can exclude any kind of hardware problem

Based on no hardware problem and no intentional change of settings by myself I think there must be some specific setting from an about 1 month old automatic Excel update that causes the blocking of the Windows 10 function "scroll inactive window".