After Last Update Scroll Inactive Windows Doesn't Work With Excel 2016

Hi Michelle,

It's on.  Has been on.  Toggled off and on several times.

Kim

To isolate your concern, is Scroll inactive windows when I hover over them toggled to ON? Here's how to check:

1. Click Windows Start menu.
2. Click Settings then Devices.
3. Click Mouse & touchpad.
4. Make sure Scroll inactive windows when I hover over them is toggled to ON.

Update us on the result.

Regards.

I also have this problem on all 3 of my computers.  All are running Win10 with Excel 2016 through an Office 365 subscription.

Creating a copy of the Excel executable, naming it Excel2 and then setting it as the default program to open Excel files solves the problem.

Not a great workaround as every time Excel updates through my subscription I have to go make a new copy, set the default, blah blah blah.

Please submit this bug and have it resolved!

Hello Microsoft ... Hello ... Can you here me?

I just installed the update KB3201845 (Build 14393.479) and the scroll problem is not yet solved!

Michelle, can you tell us at least that Microsoft has recognised the problem !?

Hello Michelle,

for my support item 1 (failure in Excel function YIELD) I just opened the "Question"

https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_excel-mso\_other/failure-in-function-yield-originally-seen-in-excel/c6ac807d-23fc-476e-bd81-a4b0102dc588?tm=1481350911648

Please note, this is not a Question, but the Information to Microsoft, that the function YIELD had a failure already in Excel 2004 and as I have just confirmed the failure is still present in Excel 2013 (based on poor possibilities to inform such problems to Microsoft they probably never got aware of this failure).

As I cannot attach in this forum an Excel file including all the slightly different test calculations I created, I reduced the information in the "Question" to 2 Examples which hopefully clearly show Microsoft the failure.

For my support item 2 (this morning I ran again 2x in the strange situation, that I could access internet by Firefox, but not by EDGE, before the 3rd connection gave me 100% connectivity -this reply is created in EDGE-) I want to repeat my request for support outside the limitations/possibilities of this forum.

i) It doesn't make sense to put a Question, because the situation Firefox is working, EDGE is not working is so odd, that I even would not know what to ask for/inform more about (except the single statement: Firefox working, EDGE not working)

ii) It also doesn't make sense to open a discussion, because such odd situation as Firefox is working while EDGE issues an error message should be a very specific situation, which I could not imagine several or even a lot of people are experiencing (on the other side this is my regular situation since more than 1 year -may be up to 3 years- with relatively few changes).

I have more information/details, but cannot come to any conclusion from it. Therefore the only effective way to proceed I see is by doing a "Failure Analysis". I think it is impossible for Microsoft to replicate my set-up. Therefore the only way to analyze the root cause of my problem is that I perform the failure analysis. But to do this I need the support of a professional who has deep knowledge on how Windows establishes the internet connection.

I put pressure on my internet service provider, but i) basically no progress and ii) that my internet connectivity changes from 50% to 100% without any information to my internet service provider (this means no changes on his network) indicates that the problem should rather be an interaction problem.

Therefore I want to repeat my question for support from a Microsoft internet connectivity specialist to identify the root cause, why does my PC quite regularly establish the odd internet connectivity which I can summarize in the statement Firefox is working while at the same time EDGE is not working (in reality I see more details and some items changed over time).

Please discuss with Microsoft's internet connectivity group, if Microsoft would be willing to support a Failure Analysis on my long time, relatively stable, strange situation Firefox is working, EDGE is not working.