OneNote syncing Error code: 0xE000003D

Anonymous
2017-04-11T01:41:13+00:00

The syncing between  OneNote ap on my Surface tablet and OneNote 2010 has stopped working and I'm receiving the above error code.  From what I can ascertain if I create a page in OneNote 2010 it will sync with OneDrive and the OneNote ap.  If I create a page in the OneNote ap, it will sync with OneDrive but not with OneNote 2010.  Once the syncing error occurs then the syncing between OneNote 2010 and OneDrive also stops and the notebook no longer syncs.  I've tried moving the pages from one section to another within the Notebook but problem is still there. It seems that the notebook becomes corrupt.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2017-04-23T13:59:22+00:00

    No response from the mother ship.

    Perhaps this is just evidence of a larger move: 

    http://www.pcworld.com/article/3191298/windows/microsoft-will-cut-services-to-standalone-office-users-so-theyll-subscribe-to-office-365.html

    Thoughts?

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  2. Anonymous
    2017-04-24T11:04:11+00:00

    I just started getting this problem today. On 11th April a problem started where OneNote for Windows Phone 8.1 would not sync, and was only fixed at the end of last week: https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_onenote-mso\_mobile/onenote-notebooks-stopped-syncing-on-windows-phone/2cf7325b-459b-4f12-9509-d01ead3dc837

    This new problem may be related, it may not be, but I'm getting extremely frustrated with not being able to keep my notes in sync between my work computer, home computer and phone.

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  3. Anonymous
    2017-04-25T20:12:15+00:00

    Hello,

    We understand that you are also having the same OneNote syncing issue. We just want to confirm if you were able to perform the troubleshooting steps provided on this thread? If not, we suggest that you go through the steps and check if it helps resolve the issue.

    Let us know the result so we can check the next course of action.

    Thank you.

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  4. Anonymous
    2017-04-26T04:14:34+00:00

    The troubleshooting steps are irrelevant.  This is a specific issue of syncing changes made in the Windows 10 UWP app with a OneNote 2010 client via OneDrive.  It can be reproduced at will.

    Jason

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  5. Anonymous
    2017-04-26T10:27:56+00:00

    Yes, performed the troubleshooting steps.

    Unfortunately it's as Jason states. It's a bug that was introduced in a recent OneNote update. It exists across the board, Win 10 app, Android app, Online app.

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