OneNote syncing Error code: 0xE000003D

Anonymous
2017-04-11T01:41:13+00:00

The syncing between  OneNote ap on my Surface tablet and OneNote 2010 has stopped working and I'm receiving the above error code.  From what I can ascertain if I create a page in OneNote 2010 it will sync with OneDrive and the OneNote ap.  If I create a page in the OneNote ap, it will sync with OneDrive but not with OneNote 2010.  Once the syncing error occurs then the syncing between OneNote 2010 and OneDrive also stops and the notebook no longer syncs.  I've tried moving the pages from one section to another within the Notebook but problem is still there. It seems that the notebook becomes corrupt.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2017-04-19T18:31:38+00:00

    We understand that this has been an ongoing issue for a while now. We would want to resolve this case right away so you can get back to your OneNote syncing. That is why we are referring you to our Answer Desk Team for further assistance. They have an option to schedule you a call, chat support for real time assistance.

    We'll be glad to assist you further.

    Thank you.

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  2. Anonymous
    2017-04-19T14:21:20+00:00

    Would one of the others in this thread take point on this for now? I'm kind of tied up at present and won't be able to touch base with tech support for a couple of days.

    Thanks

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  3. Anonymous
    2017-04-19T01:40:03+00:00

    This issue requires advance troubleshooting steps. Since we have tried most of the steps but still the issue occurs, we suggest that you contact our Answer Desk support for an in-depth assistance. They will be able to fully identify and check what is causing the issue. This is also to make sure that a resolution will be provided accordingly. To reach them, please click this link.

    Should you have any other concerns, feel free to contact us back.

    Thank you.

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  4. Anonymous
    2017-04-18T12:57:42+00:00

    Well,

    Sorry you folks are afflicted, but now with others chiming in, perhaps we will get a real answer as to the problem.

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  5. Anonymous
    2017-04-18T02:27:57+00:00

    My page will not even load now ...  this is now VERY URGENT as I am unable to work on my main page using OneNote ... .only have access via the ap which I am uncomfortable about.

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