Word 2016 xml parsing error

Anonymous
2016-11-14T16:16:18+00:00

Hello, I'm having an issue with one workstation producing this error opening a docx file:

Details

Xml parsing error

Location: Part: /word/document.xml, Line: 2, Column: 2595814

I can open this file on two other workstations with no problem. I've done a reinstall of Office and I tried copying the file locally to eliminate any access issues. I've read other posts about this error but they pertain to the document being corrupted in which case it wouldn't open on any workstations.

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2017-05-24T22:56:37+00:00

There may be an issue with Figures 7 and 8 on page 5 of the document as I can get a MS XML Validation - Unspecified Error with I believe it is Figure 8 and I cannot modify the size of the text box that I assume is supposed to display "Plugs No firegum" that is overlaid on Figure 7 without screwing up the layout of the document.

Note, if wanted to display two images side by side, I would insert a two column table in the document and insert the images in-line with text, one to each cell.

I believe it is best to avoid inserting images in any way other than in-line with text.

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  1. Anonymous
    2017-05-18T19:53:08+00:00

    I can open it on oneDrive, but not on my parallel machine (windows 7 on mac). 

    I found another solution, I opened it on an older machine, and found my document intact.

    Tank you

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  2. Jay Freedman 208.3K Reputation points Volunteer Moderator
    2017-05-18T21:03:07+00:00

    Please can you help with a corrupt file with what appear to similar issues?

    Upload your file to a file-sharing site such as OneDrive, Dropbox, or Google Drive, mark it as shared, and get a sharing link to the file. Post that link here, and someone will try to fix it.

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  3. Anonymous
    2017-05-24T10:24:10+00:00

    Hello,

    I have the same type of issues on one of my word document and would like you assistance to sort it. Here is the link to the shared folder:

    https://1drv.ms/f/s!Anezr9p6bdzohH3q7oEq7\_xhgYX6

    Thanks

    Audrey

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