Word 2016 xml parsing error

Anonymous
2016-11-14T16:16:18+00:00

Hello, I'm having an issue with one workstation producing this error opening a docx file:

Details

Xml parsing error

Location: Part: /word/document.xml, Line: 2, Column: 2595814

I can open this file on two other workstations with no problem. I've done a reinstall of Office and I tried copying the file locally to eliminate any access issues. I've read other posts about this error but they pertain to the document being corrupted in which case it wouldn't open on any workstations.

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2017-05-24T22:56:37+00:00

There may be an issue with Figures 7 and 8 on page 5 of the document as I can get a MS XML Validation - Unspecified Error with I believe it is Figure 8 and I cannot modify the size of the text box that I assume is supposed to display "Plugs No firegum" that is overlaid on Figure 7 without screwing up the layout of the document.

Note, if wanted to display two images side by side, I would insert a two column table in the document and insert the images in-line with text, one to each cell.

I believe it is best to avoid inserting images in any way other than in-line with text.

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-01-11T00:20:03+00:00

    If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message.

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    and send me an email to the address shown in my signature and I will see if I can recover your document.

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  2. Anonymous
    2018-01-10T15:25:12+00:00

    Hello Doug,

    I have the same problem with one of my file. I tried everything I found on the net, but I can't repair ir... "xml parsing error". Please can you help me ? Can I send you my file ?

    Thanks a lot

    Geraldine

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-01-04T23:45:24+00:00

    Was your document saved to a USB drive or some other form of removable media.

    After changing the file extension to zip so that the components of the document can be extracted from the archive, the essential document.xml file that contains the text of the document is not present.

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