Word 2016 xml parsing error

Anonymous
2016-11-14T16:16:18+00:00

Hello, I'm having an issue with one workstation producing this error opening a docx file:

Details

Xml parsing error

Location: Part: /word/document.xml, Line: 2, Column: 2595814

I can open this file on two other workstations with no problem. I've done a reinstall of Office and I tried copying the file locally to eliminate any access issues. I've read other posts about this error but they pertain to the document being corrupted in which case it wouldn't open on any workstations.

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2017-05-24T22:56:37+00:00

There may be an issue with Figures 7 and 8 on page 5 of the document as I can get a MS XML Validation - Unspecified Error with I believe it is Figure 8 and I cannot modify the size of the text box that I assume is supposed to display "Plugs No firegum" that is overlaid on Figure 7 without screwing up the layout of the document.

Note, if wanted to display two images side by side, I would insert a two column table in the document and insert the images in-line with text, one to each cell.

I believe it is best to avoid inserting images in any way other than in-line with text.

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-11-16T21:40:42+00:00

    If you upload a copy of the file to a folder on your OneDrive and set that FOLDER to be shared and get a link to the folder and paste it into a message that you post back here, someone may be able to recover the file for you.

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  2. Anonymous
    2016-11-16T20:36:54+00:00

    location" part: /word/document.xml, Line: 2, Column: 22743619

    this is the error message i get when trying to open one file.

    i've reinstalled word 2016 and cannot still get it open.

    I also updated all MSoft updates.

    please advise;

    Thank you

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-11-15T23:48:25+00:00

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