Onenote 2016 compatibility issue with Onenote 2010

Anonymous
2015-10-08T23:37:43+00:00

Help... I'm running desktop version of Onenote (from 365 subscription) on Windows 10 computer in a small office. I recently updated to Onenote 2016, and have hit a major snag/compatibility issue.

My team (3 others) and I rely heavily on Onenote for collaborative projects and access a notebook (Onenote 2010-2016 file format) stored on a central local server.  They are all using Onenote 2010 desktop version on Windows 7 machines.  After updating to Onenote 2016 desktop version, every time I edit a page, it now (on their machines) says the page is corrupted, stops syncing the page on their machines, and prompts them to repair the section. After repairing, duplicate sections are made, and if I edit them, it corrupts it again, starting a vicious cycle.  Although they have issues and get the corruption prompt, my Onenote (2016) doesn't report any problem and I can make changes and operate normally.  Needless to say this has caused some major hair-pulling.  Any ideas?

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2016-10-04T18:08:27+00:00

    Yes, the firm is in the process of upgrading everyone to 2016, but with thousands of employees, this is not something that happens all at once or in a short span of time! The installation team in charge of the project was not aware of the issue. I am happy that I found this thread to substantiate my suspicions about the problem.

    In the meantime, I am trying to identify the 2010 users to get them to 2013 in the short term and warning all 2010 users to stay away from my notebooks!

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  2. Anonymous
    2016-10-04T18:17:40+00:00

    No, what he is saying is that this is fixed in the latest versions of OneNote 2010 and 2013. It was determined that it was the problem didn't reside with 2016 but with the prior releases.

    You may not be experiencing the same bug, but the bug this thread is about was fixed some time ago. Actually, on re-reading your post, I don't believe that you're experiencing the same bug. I don't recall seeing the same behavior you're describing.

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  3. Anonymous
    2016-10-04T18:52:21+00:00

    Yes, playing with multiple versions of applications can cause errors to creep in due to all of the format conversion that is going on.

    As a temporary work around you could download a copy of OneNote to everyone so that they are all using the same version for this shared information.  Then, when everyone is on 2016 you could migrate the data to 2016.

    OFFICE- Get Back Older OneNote App with Radial Menu and Document Scanning / OneNoteMX / OneNote MXhttps://www.youtube.com/watch?v=YP5Y0c7-Qvg

    Note: Click on “Show More” in the YouTube description to see the OneDrive download link!

    The “Setup.bat” file uses PowerShell to “sideload” OneNote MX.

    Download and install desktop OneNote http://answers.microsoft.com/en-us/office/forum/office_2016-onenote/does-anyone-have-a-link-to-enable-me-to-download/a96d5463-3f5c-44df-8f5b-fa5c10257e54****The download link: https://www.onenote.com/download

    Ignore the misleading message "OneNote is already installed on Windows 10" and click the right link to the desktopversion:

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  4. Anonymous
    2016-10-04T19:31:12+00:00

    Unfortunately, this is a large organization with very strict security regulations. Users cannot download any applications to their machines.

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  5. Anonymous
    2016-10-04T19:42:23+00:00

    I understand those limitations (been there, done that ...). But you (or your manager(s) ) could point out the problem (wasted time, time is money, and lost data recreating data messed up during these translations) and these scripts to your IT department.  They could use the scripts to push the fix out to targeted users (or even all users).

    If you can get these common versions to everyone, then "all" you have to do is get all of the users to use the "right" version of OneNote for the data you are sharing around ... (good luck with that).

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