Onenote 2016 compatibility issue with Onenote 2010

Anonymous
2015-10-08T23:37:43+00:00

Help... I'm running desktop version of Onenote (from 365 subscription) on Windows 10 computer in a small office. I recently updated to Onenote 2016, and have hit a major snag/compatibility issue.

My team (3 others) and I rely heavily on Onenote for collaborative projects and access a notebook (Onenote 2010-2016 file format) stored on a central local server.  They are all using Onenote 2010 desktop version on Windows 7 machines.  After updating to Onenote 2016 desktop version, every time I edit a page, it now (on their machines) says the page is corrupted, stops syncing the page on their machines, and prompts them to repair the section. After repairing, duplicate sections are made, and if I edit them, it corrupts it again, starting a vicious cycle.  Although they have issues and get the corruption prompt, my Onenote (2016) doesn't report any problem and I can make changes and operate normally.  Needless to say this has caused some major hair-pulling.  Any ideas?

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2015-10-21T09:29:32+00:00

    Same Problem as described ...

    As a Workaround we switched back from OneNote 2016 to OneNote 2013 and modified all pages that were edited with 2016. After that OneNote 2010 was able to sync again.

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  2. Anonymous
    2015-10-27T19:17:54+00:00

    I am having this issue in my organization as well, I need a resolution that does not include updating all PCs to office 2013 or 2016. We have a lot of computers that access our Shared Onenote as we use it as an agency wide Knowledgebase. Any update would be great.

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  3. Anonymous
    2015-10-29T12:34:15+00:00

    Same Problem here.

    Two People working with OneNote2016 , Rest (about 10 People) working with 2010. All Pages touched with 2016 are not synced by 2010.

    Die OneNote Files are on a Network Drive.

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  4. Anonymous
    2015-11-03T16:58:22+00:00

    I will refrain to upgrade to One Note 2016 on the three pc I use for business until I see some answer by Microsoft indicating that they have resolved this bug. And of course I will spread the word about the fatal flow that they have introduced with the new release.

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  5. Anonymous
    2015-11-17T13:48:27+00:00

    I am wondering if anyone (aka Microsoft) has come up with a solution to this issue.

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