Onenote 2016 compatibility issue with Onenote 2010

Anonymous
2015-10-08T23:37:43+00:00

Help... I'm running desktop version of Onenote (from 365 subscription) on Windows 10 computer in a small office. I recently updated to Onenote 2016, and have hit a major snag/compatibility issue.

My team (3 others) and I rely heavily on Onenote for collaborative projects and access a notebook (Onenote 2010-2016 file format) stored on a central local server.  They are all using Onenote 2010 desktop version on Windows 7 machines.  After updating to Onenote 2016 desktop version, every time I edit a page, it now (on their machines) says the page is corrupted, stops syncing the page on their machines, and prompts them to repair the section. After repairing, duplicate sections are made, and if I edit them, it corrupts it again, starting a vicious cycle.  Although they have issues and get the corruption prompt, my Onenote (2016) doesn't report any problem and I can make changes and operate normally.  Needless to say this has caused some major hair-pulling.  Any ideas?

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2016-02-10T00:25:38+00:00

    We are pleased to let you know that this issue has been fixed in this update.  You can find the link to the update in this article,  February 9, 2016, update for OneNote 2010 (KB3114410)

    https://support.microsoft.com/en-us/kb/3114410.  Thank you to everyone who helped by reporting this issue.  Please upgrade to this update and let us know if that fixes the issue for you!

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  2. Anonymous
    2016-02-09T21:58:05+00:00

    It's out. I have yet to test. https://support.microsoft.com/en-us/kb/3114410

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  3. Anonymous
    2016-02-08T14:55:46+00:00

    We are experiencing the same issue.  Also if a pdf is added to the 2010 version, the 2016 doesn't receive it.

    Hope this gets corrected.

    Also a side note for others.  If you take a laptop home that and bring it back, make sure the server drive is open or it won't connect either.

    Thanks for the poster for bringing this to light.

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  4. Anonymous
    2016-02-04T15:32:44+00:00

    I was told a couple of days ago it is to be fixed on Patch Tuesday in the ticket I have open.   I have also gotten a pre-release and it appears to have corrected the issue, it was DLL file they had to update.

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  5. Anonymous
    2016-02-04T15:22:26+00:00

    Hello Denise, ist there a chance to get a fix during next patch day this month?

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