Drag and Drop not working Office 365 - Word

Hello Steve,

Welcome to Microsoft Community and thank you for posting your query.

Please provide more information before we proceed.

1. What exactly are you trying to drag and drop in Word application?
2. Are you trying to drag and drop any media or text data in Word application?

Please post back with the information asked for further assistance.

Thank you.

Hi Parth,

Thank you for your interest in helping us resolve this problem.

As you probably know that for many years MS Word has provided the fantastic editing tool of dragging and dropping text from one paragraph to another paragraph, etc.  We used to be able to highlight a word, sentence, paragraph, etc. and simply drag that highlighted text to another part in the document and be done with it.  Now, the only way to do such a task is cut and paste.  Office 365 can't seem to do this very simple and important feature.  I see others in the community mention not being able to drag and drop files, and other things, but I'd like to first get Word working again and then move on to bigger and better things.

I'm founder of an accredited college and have written hundreds of books (some published) and so much of my work is based on this feature.

I've checked all my settings, options, and advanced options only to find everything checked appropriately.  I called the MS Office 365 tech support to no avail.  They had me reloaded all my software, they controlled my computer, etc. to no avail.  I'm running Windows 10 pro on a new Dell computer.  My other computer (1 year old) runs Windows 10 upgrade and it had the same problem.

I tried to give you as much information as I can.  If you want to talk live or operate my computer remotely, I'm open to it.  I'd love to have this feature back; it's been around for probably 15 years or longer.

Thank you, I appreciate your help.

Steve

Hi Parth,

Just wondering if you will be able to help us?

Thanks,

Steve

Hello Steve,

Thank you for your reply. I apologies for delay in response.

Few more details would help us to provide a better response.

1. Does this issue occurs in all document or is it specific to particular document?
2. What is the version and build of the Office application that you are using? (Check under File> Account > About Word)

I suggest you to refer to the steps mentioned below and check if it helps.

• Open Word application.
• Click on File tab, click on Options.
• Under Options in the left pane, click Advanced.
• In the Editing options section, select the Allow text to be dragged and dropped check box.
• Click OK.

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Drag and drop should work the same in the most recent versions of Word as it used to in older versions. If you start Word in Safe mode, does drag and drop work normally?

Here's how to do it: Exit Word if it is currently running. Hold the Ctrl key as you restart Word; when asked about Safe mode, click yes. (Note that running in Safe mode is for troubleshooting purposes only.)