Excel 2016 on Mac jumpy scrolling

Anonymous
2015-03-29T18:47:44+00:00

I notice a rather annoying problem with Excel 2016 - when scrolling using either a trackpad or mousewheel, the scrolling is not at all smooth.  Instead, the scrolling is very jumpy.  By jumpy, I don't mean that the scroll will go from point A to point B in a snap rather than a smooth motion.  Rather, when initiating a scroll, the spreadsheet will sort of vibrate and bounce rapidly back and forth before the scrolling commence.  The problem is particularly obvious when scrolling horizontally, and it sometimes won't scroll at all, no matter how many times I try.  In such instances, the only way to move around the spreadsheet is either the arrow key or by clicking on the scroll bar.  Sometimes initiating a scroll would cause a beachball to appear for a sec or two, and I'm on a Quad core 2012 Retina Macbook Pro.  This is a persistent problem and has not be fixed in the last Excel update.  This is also not a machine dependent problem, because I experience the same scrolling problem on my 13" Retina Macbook Pro as well.  Anyone else having this issue?

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  1. Anonymous
    2015-08-20T20:39:15+00:00

    Terrible and weird. With all the fanfares surrounding Office 2016 release, it's disappointing how this usability issue got through.

    For me it's also back to 2011.

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  2. Anonymous
    2015-08-17T10:39:43+00:00

    I suspect that Microsoft will describe this erratic – and utterly hopeless – scrolling as a "feature" and not a bug.

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  3. Anonymous
    2015-08-13T16:28:43+00:00

    Ditto for me, its clearly a bug and no one is fixing it.

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  4. Anonymous
    2015-08-13T15:59:53+00:00

    I am updated to 15.13.1 and the problem most definitely still exists.

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  5. Jim G 134K Reputation points MVP
    2015-08-13T15:08:59+00:00

    Are you updated to version 15.13.1? Go to the Outlook menu and choose About Outlook to find out.

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