Cannot open downloaded Word documents after Windows 10

Anonymous
2015-08-04T16:57:57+00:00

Hello,

I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.  

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-02-24T13:56:01+00:00

    This does not work. I have spent so much time on this. Inconceivable that Microsoft has issued an email program that cannot open attachments from another one of its own programs.

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  2. Anonymous
    2016-03-02T20:52:12+00:00

    Fix???   It is now march 2016 and it still hyappens.  I want my Windows 7 back!

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-03-02T22:42:02+00:00

    Please provide full details of the problem that you have.

    If the issue is that files received as attachments to email messages open in Read Only mode, that is by design, but the behaviour can be changed by unchecking the box for "Enable Protecte View for Outlook attachments" under File>Options>Trust Center>Trust Center Settings>Protected View.

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  4. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2016-03-02T23:09:35+00:00

    In addition to Doug's suggestion, you may find it helpful to clear the option to "Open e-mail attachments and other uneditable files in reading view" at File | Options | General.

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  5. Anonymous
    2016-03-27T17:20:59+00:00

    This is a known issue with Protected view after upgrading to Windows 10, according to the Office team. A bug fix will be released.

    What you can do, in the meantime, is download the file, right-click its icon, choose Properties from the context menu, and Unblock the file. Note that you should only Unblock files that you know are safe to open.

    And why is it STILL like this?

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