Cannot open downloaded Word documents after Windows 10

Anonymous
2015-08-04T16:57:57+00:00

Hello,

I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.  

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2017-09-10T18:56:08+00:00

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  2. Anonymous
    2017-10-12T21:58:49+00:00

    Hi there

    I can't open word documents I have written. What should I do?

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-10-12T22:44:11+00:00

    What happens when you try to open a document?

    Are you trying to open it by using File>Open in Word (after starting the application)?

    If you send me a copy of one of the documents, referencing this thread in the covering email message, I will investigate the issue.

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  4. Anonymous
    2017-10-13T08:09:59+00:00

    Try R-clicking on the document ..i had ths problem once ..seach the various tabs, there was a 'security' tab that didn't allow opening/editing; it only appears on 'locked' documents.  if you find this, unclick it, and the document should open ..  don't know if this is your problem, but take a look

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  5. Anonymous
    2017-10-14T00:33:38+00:00

    I'm really not that smart when it comes to computers, I have basic knowledge.  I'm not sure if this is the same, I can't open attachments that are emailed to me. Is that the same as not opening a document in word?

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