Cannot open downloaded Word documents after Windows 10

Anonymous
2015-08-04T16:57:57+00:00

Hello,

I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.  

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-04-19T05:40:48+00:00

    There is no way that "MS surreptitiously and nonconsensually initiated updating" of your PC to Windows 10.

    You would have had to have responded to the following message for the update to have been installed:

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  2. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2016-04-19T08:01:05+00:00

    If third-party (non-Microsoft) document assembly software isn't working properly with Windows 10, it is up to the manufacturer of that software to fix the problem.

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  3. Anonymous
    2016-04-19T16:44:07+00:00

    I did not knowingly and willingly click on such.  You lack expertise and information to the contrary.  I do have a some type of tracking pad on the computer that regularly causes my cursor to jump all over the place.  My consultant says that others have complained about his too.  Your opinion is rejected as unfounded.

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  4. Anonymous
    2016-04-19T16:45:55+00:00

    Really?  That is an amazing postulate.  The 3rd party vendor should fix MS bugs?  What qualifies you to make such postulate?  I will forward your remark to the vendor.

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  5. Anonymous
    2016-04-19T16:46:39+00:00

    PS:  Given the quality of feedback, I reverted to Windows 7.

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