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Hello,
I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.
Thanks!
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
As a developer of numerous Word Add-Ins, I feel that I am qualified to disagree completely with the vendor to whom you spoke. The issue is with THEIR SOFTWARE. Presumably they developed it to work on a platform supplied by Microsoft, so they should make it work on that platform.
M$ is the manufacturer of Windows 10; you avoid holding it accountable for its defective software. Here is from the vendor of the 3rd party software: 'In a perfect world, the makers of any such third-party application should bear the full responsibility of making it compatible. But Mr. Blom ignores the amount of consumer hair-pulling over the vagaries of Microsoft software. For decades, Microsoft has as a rule pushed out products inadequately QA’d and/or documented for normal consumer use, and its “fixes” can also create new problems while solving others. This being the case, and that Microsoft has made getting technical support for its products a difficult, unreliable and even expensive enterprise, his dismissal is, in the kindest words possible, glib and oversimplified.'
Yes, manufacturers are responsible for their software. There is no doubt about that.
PS: Given the quality of feedback, I reverted to Windows 7.
Really? That is an amazing postulate. The 3rd party vendor should fix MS bugs? What qualifies you to make such postulate? I will forward your remark to the vendor.