Cannot open downloaded Word documents after Windows 10

Anonymous
2015-08-04T16:57:57+00:00

Hello,

I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.  

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-11-24T19:44:41+00:00

    Hi,

    To better assist you with your concern, may we know if the issue has been resolved?

    We hope to hear from you.

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  2. Anonymous
    2016-09-13T16:39:51+00:00

    not helpful

    updated, and still cannot open word 2000 doc with office 365 on windows 10.  And, there is no 'block' to be unblocked

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  3. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2016-09-12T13:09:46+00:00

    I'm glad you found my reply helpful.

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  4. Anonymous
    2016-09-12T12:04:30+00:00

    Stefan, I could just kiss you. I've been trying to download, save, open and run some programs due to having to reinstall Vista again because of a major bug I picked up. Being that I have no idea what the **** I'm doing, I've been having a really fun time here. I even have "Vista For Dummies", which is too smart for me. But this morning, after playing with this PC for 4 days now, trying to put things back the way they were and reading questions and answers in forums from 7am to 11pm that have gotten me no where, I finally found yours. I really want to thank you, you wonderful MVP. Consider yourself hugged and kissed.

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  5. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2016-04-20T19:37:46+00:00

    M$ is the manufacturer of Windows 10; you avoid holding it accountable for its defective software. 

    I have done no such thing. Of course Microsoft is responsible for Windows, and Microsoft is responsible for Office. I have never stated anything else.

    And by the same logic, third-party software creators must accept responsibility for their software.

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