Cannot open downloaded Word documents after Windows 10

Anonymous
2015-08-04T16:57:57+00:00

Hello,

I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.  

Thanks!

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

78 answers

Sort by: Newest
  1. Anonymous
    2015-08-20T14:25:54+00:00

    Yes to all of the above. I have given up and rolled back to Windows 8 so I can do some work. All very frustrating.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2015-08-20T13:26:55+00:00

    Have you tried the manual steps (Workaround 1 and Workaround 2) in the article? Are you using Office 2013?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-08-20T08:45:42+00:00

    I am being blocked from opening Office files generally since upgrading to Windows 10. Files I could open a week ago, I no longer can, even if I unblock them, if that is an option in Properties, other ones I can. There doesn't seem to be any pattern. I can't open anything that is an attachment to an email. Tried saving to desktop - no luck.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  4. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2015-08-19T11:36:31+00:00

    If you mean that double-clicking *.docx files doesn't work, do the following: In File Explorer, click to select a file in the *.docx format. Then right-click the file; on the context menu, click Open With, click Choose Another App and locate winword.exe. Choose the option to set Word as the default.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2015-08-19T08:25:12+00:00

    Tried all of the above. It appears I can open word 97-2000 documents but not the new Word .docx ones. I was able to unblock some files but now that option isn't coming up in Properties.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments