Cannot open downloaded Word documents after Windows 10

Anonymous
2015-08-04T16:57:57+00:00

Hello,

I cannot open downloaded Word documents (powerpoint included) that I download onto my computer from email or my online class. This happened after I downloaded Windows 10. My spyware is turned off and it does not change anything. Any tips if there is something else turned on I can't figure out to open them? I tried going through word and in a "repair" view but it still wouldn't open.  

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-03-02T22:42:02+00:00

    Please provide full details of the problem that you have.

    If the issue is that files received as attachments to email messages open in Read Only mode, that is by design, but the behaviour can be changed by unchecking the box for "Enable Protecte View for Outlook attachments" under File>Options>Trust Center>Trust Center Settings>Protected View.

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  2. Anonymous
    2016-03-02T20:52:12+00:00

    Fix???   It is now march 2016 and it still hyappens.  I want my Windows 7 back!

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  3. Anonymous
    2016-02-24T13:56:01+00:00

    This does not work. I have spent so much time on this. Inconceivable that Microsoft has issued an email program that cannot open attachments from another one of its own programs.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-12-10T00:24:57+00:00

    Have you tried disabling the "Enable Protected View for Outlook attachments" under File>Options>Trust Center>Trust Center Settings>Protected View?

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  5. Anonymous
    2015-12-09T20:04:47+00:00

    I am having the same issue, and it is not feasible for me to save and unblock every file that comes my way, I receive far too many documents a day to do that. 

    I have updated to the latest version, and have tried the command prompt suggested here: http://www.thewindowsclub.com/office-documents-do-not-open-upgrading-to-windows-10

    It is inconceivable that Microsoft has not fixed this yet, these are some of the most basic functions of Office- receive file in Outlook, open file. 

    Any additional assistance or advice is greatly appreciated.

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