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I recently upgraded to Office 2016 Preview from Office 2013. I had several POP / IMAP and Exchange accounts that all worked fine prior to the upgrade. After the upgrade the POP / IMAP accounts work fine but non of the Exchange accounts work. I got the following message "Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service" Ok, so deleted the account and tried to set it up again however, under "Add Account" there is no longer an option to set up an Exchange account. There are only two options: 1) Outlook.com or Exchange ActiveSync compatible service or 2) POP or IMAP. The Microsoft Exchange Server or compatible service option is missing?
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Hopefully it will change in the release.
There are a lot of reasons why you would connect manually to an Exchange Accout, e.g. a Full Access Account with disabled Automapping.
Hello' Diane
I recently upgraded to Office 2016 Preview from Office 360 right now and cannot to open Outlook.
I receive the following message "Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service"
and after them I have a next message: "Cannot start Microsoft Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. The information store could not be opened.
What can I do to restore my accounts from Office 360 ?
Many Thanks'
Eugene
I wanted to try out Office 2016 and went to set up my Outlook account. I use an exchange account that I purchased through 1and1.com. Unfortunately, it no longer looks like I can set up my own exchange account? I guess I don't quite understand what autodiscover is. It appears there is no other way around this? I'm going to look into my 1and1.com and see if there is something I need to do. This would be disappointing.
Outlook 2016 can only add Exchange accounts using autodiscover. This is a change from Outlook 2013. If you want to use Outlook 2016 with an Exchange account, you need to use autodiscover.
Thanks but I didn't use autodiscover before and the other thing is that it was working in Office 2013 as it was an option on "Add Account"?