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I recently upgraded to Office 2016 Preview from Office 2013. I had several POP / IMAP and Exchange accounts that all worked fine prior to the upgrade. After the upgrade the POP / IMAP accounts work fine but non of the Exchange accounts work. I got the following message "Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service" Ok, so deleted the account and tried to set it up again however, under "Add Account" there is no longer an option to set up an Exchange account. There are only two options: 1) Outlook.com or Exchange ActiveSync compatible service or 2) POP or IMAP. The Microsoft Exchange Server or compatible service option is missing?
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Well, this makes Outlook 2016 a deal breaker for me then... My employer does not have autodiscover configured, and my chances to convince my IT department to do it are nonexistent.
How come this functionality has been completely discarded? I completely understand there are *very* good reasons to use autodiscover, but what if some companies with on-premises Exchange servers won't do it?
I can downgrade now my Office 365 apps back to the 2013 versions, but when the 2016 versions hit release status, will I be locked out of them?
This really sucks... :-(
Hello' Diane
I recently upgraded to Office 2016 Preview from Office 360 right now and cannot to open Outlook.
I receive the following message "Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service"
and after them I have a next message: "Cannot start Microsoft Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. The information store could not be opened.
What can I do to restore my accounts from Office 360 ?
Many Thanks'
Eugene
As far as I know, they have no plans to change it. If your employer doesn't have autodiscover configured, you won't be able to use Outlook 2016 to connect using Exchange services.
I'm not sure what server names you are asking about - you can't edit the server names and the connection tab was removed. The only thing you can do is disable cached mode and add shared mailboxes.
Outlook 2016 won't change the mailbox and won't break the older versions.
Hopefully it will change in the release.
There are a lot of reasons why you would connect manually to an Exchange Accout, e.g. a Full Access Account with disabled Automapping.
Thanks but I didn't use autodiscover before and the other thing is that it was working in Office 2013 as it was an option on "Add Account"?