After the latest Office update PowerPoint get locked in ink mode

Anonymous
2016-02-20T01:24:06+00:00

after my recent office update, PowerPoint is locked in ink mode and I can't use my pen to do anything but to draw. It's so annoying I can't even select anything with my surface pen in order to re-size the text or change text color. and when I use my finger it only moves the cursor, it won't let me select. what should I do?

[Original Title: power point ink]

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2016-02-28T01:54:03+00:00

UPDATE 4/8:

We have started to roll out the change that also adds the Select button to the Draw tab (#1 in my original email below), so if you want to continue to use your pen to ink by default you can do that, and now use that button to use the pen for selection temporarily.  Of course if you want to use the pen to select by default, the preference we added in the Options dialog and detailed below allows you to do that.

UPDATE 3/15:

I wanted to let everyone know that in the update to Office that started rolling out to Insiders today, you will find a new preference in the Options dialog to allow you to make the pen select instead of ink by default.  Enabling this preference will make the pen function exactly like it did before, plus you can use the options on the Draw tab if you do decide you want to ink.  If you are an Office Insider (which anyone can join), you should get this update within the next day or so.  If you are not an Office Insider, it may take another week or two to reach you.

This is a per-app preference, so you can enable selection by default in Excel for instance while leaving ink as the default in Word and PowerPoint, or you can switch all three.  To access this preference select File > Options, and then in the Options dialog select Advanced and check ‘Use pen to select and interact with content by default’ in the new Pen section.

We’ll be releasing the second piece (#1 below), which is the ability to toggle on pen selection via the Draw tab for those that only want to use the pen to select occasionally, with the next monthly update.

Thanks again to all of you for your feedback, and we hope this change addresses your concerns.

ORIGINAL:

I wanted to first thank all of you for your feedback both here, and on our UserVoice site.  We’ve heard you loud and clear, and as a result we are actively working on two changes:

  1. For people that want to use the pen as a precise pointer temporarily, we will introduce the ability to do that via a button on the Draw tab.  This will keep the new default of having the pen ink on the document canvas, but give the ability to use the pen to do selection when needed.
  2. For people that want or need to use the pen like a mouse by default, we will also add a new preference to the Options dialog that will allow you to restore the previous behavior.  If you want to ink, that will be easier than before because you’ll be able to just tap a pen on the Draw tab and start inking, but you will be able to set your default behavior to be that the pen selects, just like it was before the update.

We are actively working on making these changes so that we can get them out to you as soon as possible.  Note that you may see #2 (the preference in the Options dialog) appear first, because we are prioritizing getting that change to you based on your feedback.

I will keep this post updated with the latest status, or you can follow along at one (or all) of the three relevant UserVoice topics: Word, Excel, PowerPoint.

In addition, if you’d like to get these changes even before they are officially released to everyone, please consider joining our Office Insidersprogram.  It’s a great way to preview the upcoming changes and help provide us with feedback early.

Thanks again,

Dan

Was this answer helpful?

7 people found this answer helpful.
0 comments No comments

196 additional answers

Sort by: Newest
  1. Anonymous
    2016-03-17T16:08:53+00:00

    The latest update (insider) fixes the problem! THANK YOU SO MUCH... my Surface is more productive again!!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-03-16T22:14:33+00:00

    Another frustrated user:  THE PEN REPLACES THE MOUSE  ! That's what it does.

    It's more precise than the touchpad or the finger

    It's what we need when we're we're using office and windows, which is why we use Microsoft.

    Productivity gone right down until the fix arrives in a week or two.

    ARGH!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-03-16T21:17:55+00:00

    I can't help wonder what new issue will arise with this fix. Earlier comments about Microsoft's approach to quality should not be disregarded. I just don't trust Microsoft to fix the inking issue without breaking something else!

    I just reported another quality issue today. If you have an Office 365 Home subscription applied to your Windows or Lumia phone, just try to read a document. At least in my case the document can only be edited. When the display is in portrait mode, only 40% of the document can be seen - the rest is keyboard. In landscape mode, only about 2 lines of the document can be seen. The only thing Tech Support could do is report the issue to the developer. So now I have Office 365 that's useless on my SP3 because the pen only inks and Office 365 that's useless on my phone for reviewing because Read Mode is absent. Congratulations Microsoft for betraying your customers and wrecking what was in my opinion a very good product. At least it USED TO work just fine.

    Was this answer helpful?

    0 comments No comments
  4. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2016-03-15T15:15:51+00:00

    Excellent news, Dan.  Thanks!

    Was this answer helpful?

    0 comments No comments