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Hi,
How do I go about getting an older version of Office?
I mistakenly upgraded to Office 2016, not knowing Outlook 2016 did not support Exchange 2007. I need to fix this, and the most logical solution (I think) is "downgrading" to Office 2013 (whick worked fine). However; I can't find an option for downloading an earlier version of Office in the Office 365 online portal - only the "latest version" is available.
Please help, as I need to access my work mail accounts!
Thank you in advance,
Joakim
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Joakim,
Sorry for the inconvenience it caused. It is a known issue that Outlook 2016 cannot connect to Exchange 2007 in a hybrid scenario. Our related team are working on it.
**Important: After you have rolled back to Office 2013, make sure you read this article to prevent Office 365 ProPlus/Office 365 Business from automatically updating to Office 2016 directly from the internet. "Method 2" in the article may applies to you.
https://support.microsoft.com/en-us/kb/3097292
Here are the steps to switch back to Office 2013 as a temporary workaround:
Uninstall Office 2013, Office 2016, or Office 365 from a Windows computer
For Office 365 Business or Office 365 Business Premium:
32-bit, English:
64-bit, English:
For Office 365 Enterprise E3 or Office 365 ProPlus:
32-bit, English:
64-bit, English:
Please let us know if you require other language. We sincerely appreciate your understanding and efforts.
Best Regards,
Jim
@Rick, i will help to reach out to GoDaddy, could you help to share the case id that you have raised so that i can track your request.
I've emailed them a couple of times. There was no case number assigned and I've not been able to get them to provide some kind of reference. Was told "But Microsoft is not going to be able to do anything with our Ticket numbers, this correlates in our system, not theirs. So it wouldn’t bring anything up in their systems." I've asked one more time. But, if there's anything you can do without that, or if I could give you their account number or domain or something I'd be glad to. Thanks!
c2rsetup.officeapps.live.com/.../download.aspx
( spanish version )
c2rsetup.officeapps.live.com/.../download.aspx
( english version )
This is the hime version
c2rsetup.officeapps.live.com/.../download.aspx
( spanish version )
c2rsetup.officeapps.live.com/.../download.aspx
( english version )