Obtaining older versions of Office

Anonymous
2015-09-22T09:45:42+00:00

Hi,

How do I go about getting an older version of Office?

I mistakenly upgraded to Office 2016, not knowing Outlook 2016 did not support Exchange 2007. I need to fix this, and the most logical solution (I think) is "downgrading" to Office 2013 (whick worked fine). However; I can't find an option for downloading an earlier version of Office in the Office 365 online portal - only the "latest version" is available.

Please help, as I need to access my work mail accounts!

Thank you in advance,

Joakim

Microsoft 365 and Office
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Anonymous
2015-09-22T16:26:10+00:00

Hi Joakim,

Sorry for the inconvenience it caused. It is a known issue that Outlook 2016 cannot connect to Exchange 2007 in a hybrid scenario. Our related team are working on it.

**Important: After you have rolled back to Office 2013, make sure you read this article to prevent Office 365 ProPlus/Office 365 Business from automatically updating to Office 2016 directly from the internet. "Method 2" in the article may applies to you.

https://support.microsoft.com/en-us/kb/3097292

Here are the steps to switch back to Office 2013 as a temporary workaround:

  1. Use the Fix it toolto remove the current Office 2016. See:

Uninstall Office 2013, Office 2016, or Office 365 from a Windows computer

  1. Install Office 2013 via the URLs below:

For Office 365 Business or Office 365 Business Premium:

32-bit, English:

https://c2rsetup.officeapps.live.com/c2r/download.aspx?productReleaseID=O365BusinessRetail&platform=X86&language=en-us&version=O15GA&source=O15OLSO365

64-bit, English:

https://c2rsetup.officeapps.live.com/c2r/download.aspx?productReleaseID=O365BusinessRetail&platform=X64&language=en-us&version=O15GA&source=O15OLSO365

For Office 365 Enterprise E3 or Office 365 ProPlus:

32-bit, English:

https://c2rsetup.officeapps.live.com/c2r/download.aspx?productReleaseID=O365ProPlusRetail&platform=X86&language=en-us&version=O15GA&source=O15OLSO365

64-bit, English:

https://c2rsetup.officeapps.live.com/c2r/download.aspx?productReleaseID=O365ProPlusRetail&platform=X64&language=en-us&version=O15GA&source=O15OLSO365

Please let us know if you require other language. We sincerely appreciate your understanding and efforts.

Best Regards,

Jim

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  1. Anonymous
    2015-09-30T10:29:09+00:00

    Hi Ankit,

    For the removal Skype for Business 2013, as a workaround, install the Skype for Business from this KB:

    https://community.office365.com/en-us/w/lync/skype-for-business-is-removed-when-you-upgrade-to-office-2016

    For the OneDrive for Business issue, we’d suggest you refer to and monitor this primary thread: https://community.office365.com/en-us/f/172/t/409801

    Thanks,

    Iris

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  2. Anonymous
    2015-09-30T14:11:46+00:00

    Hi Iris,

    When I try to install skype from the standalone installer it asks me to uninstall older version of office which I just rolled back from office 2016.

    Thanks.

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  3. Anonymous
    2015-09-30T14:19:09+00:00

    Hi Kim,

    I need the Danish version of Office 2013 as well. Would you please provide a download link for that version too? The reason is that Onenote 2016 doesn't sync properly on my Surface Pro 3. Thank you in advance.

    Best regards

    Asger

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  4. Anonymous
    2015-09-30T21:00:38+00:00

    I have followed these steps and now it will not register my Office 2013!  This has wasted days of my time and getting over  it!!  Please help.

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