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Hi,
How do I go about getting an older version of Office?
I mistakenly upgraded to Office 2016, not knowing Outlook 2016 did not support Exchange 2007. I need to fix this, and the most logical solution (I think) is "downgrading" to Office 2013 (whick worked fine). However; I can't find an option for downloading an earlier version of Office in the Office 365 online portal - only the "latest version" is available.
Please help, as I need to access my work mail accounts!
Thank you in advance,
Joakim
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Joakim,
Sorry for the inconvenience it caused. It is a known issue that Outlook 2016 cannot connect to Exchange 2007 in a hybrid scenario. Our related team are working on it.
**Important: After you have rolled back to Office 2013, make sure you read this article to prevent Office 365 ProPlus/Office 365 Business from automatically updating to Office 2016 directly from the internet. "Method 2" in the article may applies to you.
https://support.microsoft.com/en-us/kb/3097292
Here are the steps to switch back to Office 2013 as a temporary workaround:
Uninstall Office 2013, Office 2016, or Office 365 from a Windows computer
For Office 365 Business or Office 365 Business Premium:
32-bit, English:
64-bit, English:
For Office 365 Enterprise E3 or Office 365 ProPlus:
32-bit, English:
64-bit, English:
Please let us know if you require other language. We sincerely appreciate your understanding and efforts.
Best Regards,
Jim
RickStrobel, I did the same. I think this is sufficient.
thank you, thank you, thank you!
the link you provided for the "small business premium" installer worked perfectly.
now, how do i prevent office 2016 from installing. i know you provided instructions earlier, but i'm not sure they apply to our edition of office 365. within word i click file then account and choose "disable updates" under "office updates". is that sufficient?
Yes, I would like to have those links for swedish versions please.
Please find the link here for Skype for Business. If this doesn't resolve the issue, I would suggest that you post a new thread. We will let this thread focus on Office 2013 roll back questions.
You may also mark Jim's post as Helpful so that other community members having the same issue can easily discover the solution.