Powerpoint 2016 Desktop does not scale interface on multi-monitor setups

Anonymous
2015-09-22T17:27:01+00:00

Hi,

Surprised this bug is not yet fixed from PPT 2013. In does not occur in Word or Outlook.

I have a Surface Pro 3 with an external HD monitor running Windows 10. The Surface screen is scaled to 150% DPI, the HD monitor, which is the main screen, is in native 100% scaling.

Powerpoint 2016 does not scale its windows when it is dragged to the high-res Surface screen, but all the fonts and UI elements remain tiny at 100% size.

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2016-09-22T21:29:51+00:00

Hi everyone,

Just wanted to let you know that, at long last, this issue has been fixed.

The current issue of PowerPoint not automatically scaling to different monitor sizes when in edit view is addressed with Windows 10 Anniversary Update version 1607. With the updated fix, PowerPoint will adjust to the correct screen size when dragged to different monitors.

To access this fix, be sure you have Windows 10 version 1607 or later, and PowerPoint version 16.0.7341.2032 or later, released on September 21, 2016 for Current Channel customers.

To get the latest Office updates, click File > Account > Update Options > Update Now.

Again, many thanks for you patience and feedback.

Best,

-Erik, Office Newsroom

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Anonymous
2016-08-23T00:35:59+00:00

PowerPoint has fixed this DPI scaling issue in the latest update of Office 2016 and the application now behaves in the same manner as Word and Excel when dragged to a monitor with a different DPI. You will need both the latest PowerPoint update as well as the recent Windows Anniversary update.

The fix will be available to those in the Office Insider program in the next week or two, and will hit general availability by end of September.

Learn more about Office Insiders or join today here:

https://products.office.com/en-us/office-insider

Read more about the DPI scaling improvements in Windows 10 Anniversary Update in this blog post:

https://blogs.technet.microsoft.com/askcore/2016/08/16/display-scaling-changes-for-the-windows-10-anniversary-update/

Note: At this time, the fix is only available for Office 2016 click to run users, but the team is working hard to port this fix to other versions of PowerPoint.

Thanks again for your patience and feedback on this complicated issue.

Emily Tohir

PowerPoint Program Manager

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  1. Anonymous
    2016-08-17T16:33:40+00:00

    Andy: We just published a blog post about DPI scaling improvements in the anniversary update that will help apps address these issues here: https://blogs.technet.microsoft.com/askcore/2016/08/16/display-scaling-changes-for-the-windows-10-anniversary-update/ We're working with both the PowerPoint and Skype For Business teams to adopt the new capabilities and will be doing a developer focused post shortly to explain how other apps can leverage the new capabilities.

    thx for all the great feedback

    James

    @clarkezone

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  2. Anonymous
    2016-08-18T23:38:38+00:00

    Hi James,

    Since you guys have already figured out this tough one, why not move onto the next one.

    Text rendering is another problem. The legacy cleartype-based rendering and hinting tech is really awesome ... for low-res screens. On the other hand, your guys in MSFT have been improving grayscale rendering tech, and it works great on hi-res screens.

    We see that legacy win32 apps use cleartype, while store apps use grayscale. Why not unifying them on the system level? A switch would be OK, with no hinting on grayscale for hi-res screens, and cleartype for low-res screens.

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  3. Anonymous
    2016-08-19T17:30:22+00:00

    Thanks for taking the time to report the issue.

    This is a known issue for PowerPoint. The key reason PowerPoint behaves this way is - PowerPoint doesn't allow the system to auto scale the UI because we want to manage the resolution in PowerPoint, so we always get the true resolution to maintain the high fidelity of Slide Show.

    We know it's not a perfect solution. But the alternative would be the slide show would not be rendered in full fidelity. 

    Thanks again!

    Seriously?  What sort of answer is this? I currently have PowerPoint running on a 1900x1200 monitor and it is scaling as if it were on my smart phone.  It is UNUSABLE.  If this issue has been known for 2 years, why hasn't it been fixed?  Every time this happens to me I feel a deep seeded anger toward Microsoft boil up.  Rest assured, so do the million other professional designers that use PowerPoint on multiple monitors.  Don't you understand that these are you POWER USERS, the very ones you want to keep the happiest and to keep from switching to Mac? Figure it out and quit making lame excuses.

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