Hi Ed:
says it has 600 million Windows users, somewhat less Office users. That many people generate a LOT of feedback.
Actually, I have seen several examples where the feedback in UserVoices has been acted on:
UserVoice submissions I’ve Followed that have been acted on.
Pin pinning recent files no longer sorts alphabetically
https://excel.uservoice.com/forums/304921-excel-for-windows-desktop-application/suggestions/10261443-recent-files-pane-in-excel-2013-was-pretty-good-b
544 votes – Was rolled out in July, then rolled back, is supposed to roll out again in October.
File > Options pane - make all text searchablehttps://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/9550671-file-options-pane-make-all-text-searchable
Back out change to make pen Ink default
MS Is working on this issue ****341 total votes as of Feb 26, 2016 – Mar 2016 MS pushed out a Windows Update to at least partially fix the problem
30 votes - https://office.uservoice.com/forums/285186-general/suggestions/12473571-have-some-way-to-turn-inking-off-for-machines-usin
Office in General
52 voteTo
using Surface Pro 4 Pen as a mouse in PowerPoint 2016 instead of inking -
PowerPoint
106 vote Use the pen as
a mouse- Word
153 vote let
pen usage toggle between inking and pointer -
Excel
Bring back all of the old grammar checking rules – Brought back for Office 365 Subscribers only in Aug 2016https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/10009743-bring-back-the-valuable-style-checking-tools-that
<snip http://answers.microsoft.com/en-us/office/forum/office\_2010-customize/feedback-how-can-i-give-microsoft-user-feedback-is/f1e8aab1-49b9-4618-aa06-a0b3d9a11119?page=3&msgId=7acc1571-3d3c-40c7-8bcf-308f84346d67
>
Spell and grammar checking brought back for one-time payment subscribes (just not as fully functional as 365) in January 2016
I was looking for some indication that Microsoft actually sanctions the Uservoice website.
*************************
Performing a who-is on Uservoice shows that it’s administered by CloudFlare. Wikipedia’s description of Cloudflare does not mention Microsoft, so apparently Microsoft contracted Cloudfare to handle all the incoming feedback.
That being said, MS does have it's own adjenda on the suggestions it accepts. For example, the Excel developers did act on complaints about the switch to alpha sort order in the Recent pane, but Word developers have not.
On the other hand the most common suggestion I've seen is a request to bring 2010 Picture Manger back. By now I've seen about a thousand people as for it. MS is not going to bring it back, they have the "new & improved" Photos that they are pushing.
Selling software is very much an exercise in marketing. Take "Office". Before "Office", MS wasn't even an also-ran. Back in the 1980's WordPerfect had 97% of the market share. Lotus 1-2-3 created the spreadsheets from the ground up. Actually, Lotus 1-2-3
is what drove and created the whole "Personal Computer" in business vs IBM Mainframe computers. PC's allowed business people to play with their data, while Mainframe changes took months to get through the "IT" development process. MS had "DOS" (which they
bought from someone else and resold, "marketing"), and in the mid 80's they started Windows (which was a nightmare) and not much else. That is until some genius in marketing (may he be cursed forever) came up with the "Office" concept. "Bundle" the key programs:
Word, Excel, PowerPoint and sell the bundle for the same price as the competition was selling each of the market leading programs. So what if they were market leaders, the "bean-counters" (accountants) in every business stood up and cheered and ordered the
business to switch to MS Office. 3 for the price of 1 was simple good business.
When it comes to features in individual programs, they are also very much marketing driven. The marketing group finds what features the competition has and insists that they be added to Office programs. Office programmers and marketing think of new stuff
and add it. But don't forget, they are planning these new features often 3 - 4 years in advance. For example, when Office 2016 was released in Sept 2015, MS was already a year or two into the development of "Office 2019" which they have announced to be released
this year. The same goes for Windows. I recently read that Windows 10 is estimated to have 60 million lines of code. If you have had experience with a Windows bug, you have first hand experience in how complex it is to make changes to a code base that huge.
Am I a MS fanboi and apologist? Not really. I am a programmer who has worked on systems with similar size (definitely not the complexity part).