Disappearing Ink problem in OneNote 2016 + Surface Pro 3

Anonymous

Hi,

I just upgraded to Office 2016 via the Office 365 subscription. Working on a Surface Pro 3 and Windows 10. I am mostly using OneNote 2016 to take handwritten notes using the Surface Pen.

The disappearing ink issue, (that was a problem in the OneNote 2013 edition, until it was fixed), seems to be back: parts of written stuff disappear. I was writing in OneNote 2016, and out of nowhere, parts of what I had written earlier disappeared. Though the issue is not as severe as it was earlier, when the disappearing was very frequent.

This needs to be fixed ASAP, it renders OneNote not very useful for note-taking!

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145 answers

Anonymous

2017-09-03T22:05:26+00:00

After 2 years, do you have any plan to fix this issue?
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Anonymous

2017-10-28T10:32:15+00:00

I have now the dissapearing ink problem, please help.
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Anonymous

2017-10-31T23:36:55+00:00

I'm sorry to say that I have started to experience this problem today on my new HP Spectre 360.
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Anonymous

2017-11-01T18:49:07+00:00

Hi

Please could you open a new thread for any issues around ink disappearing.

Thanks

Mavis

[OneNote Engineer]
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Anonymous

2017-11-15T20:40:16+00:00

I'm sorry to say that I have started to experience this problem today on my new surface pro.

a microsoft product with a microsoft pen with a microsoft office.

all microsoft product but appearently very bad service and a lot of problem.

in my chinesee phone that cost me 200 dollar it never happend.
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