Disappearing Ink problem in OneNote 2016 + Surface Pro 3

Anonymous
2015-09-23T06:58:32+00:00

Hi,

I just upgraded to Office 2016 via the Office 365 subscription. Working on a Surface Pro 3 and Windows 10. I am mostly using OneNote 2016 to take handwritten notes using the Surface Pen.

The disappearing ink issue, (that was a problem in the OneNote 2013 edition, until it was fixed), seems to be back: parts of written stuff disappear. I was writing in OneNote 2016, and out of nowhere, parts of what I had written earlier disappeared. Though the issue is not as severe as it was earlier, when the disappearing was very frequent.

This needs to be fixed ASAP, it renders OneNote not very useful for note-taking!

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2016-02-17T04:19:40+00:00

    I suggest that you open a thread on this under the PowerPoint forum: http://answers.microsoft.com/en-us/office/forum/powerpoint

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  2. Anonymous
    2016-02-21T17:18:11+00:00

    Still experiencing disappearing ink issues w/ my SP4 i7 and OneNote 2016.  Sometimes other handwritten text will disappear as I write, and will reappear once i pick up the pen - sometimes the handwriting does not come back.  In addition, typed text does not overlay pictures most of the time. See below for reference to the last point. Thanks in advance for helping out.

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  3. Anonymous
    2016-03-08T18:51:15+00:00

    Hi Stone

    Could you provide the version number of OneNote (File->Account->About OneNote). How much of your ink disappears, and how quickly? Do you have handwriting recognition turned on or off? If it is on, could you turn it off and see if the problem still persists.

    Thanks

    Mavis

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  4. Anonymous
    2016-03-15T20:28:48+00:00

    Hi we are on Office 2016 Volume branch not Office365.  OneNote version 16.0.4312.1000 we are also seeing this issue with several users.  Will updates be provided to fix the issue on the volume licensed version of OneNote?

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  5. Anonymous
    2016-04-06T22:18:21+00:00

    how to fix this stacked handwriting? I'm using Surface 3, OneNote 2016 version 16.0.6741.2021

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