can't print envelopes in Word 2016

Anonymous
2015-10-07T22:34:36+00:00

Window 10 and Office Word 2016, with a HP P2035 laser printer.  Everything  worked fine until I installed Office 2016.  Now #10 envelopes will not print in the proper position on the envelop regardless of how I change the settings in Word.  The printer driver is up to date.

Printing normal documents works fine.

I have done a "repair" on Office several times.   Word still have the "working in the background" flashing cursor, which will not go away.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-05-10T20:31:24+00:00

    does anyone have a fix?

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-05-10T22:46:21+00:00

    See if the Printer Manufacturer has an updated driver for the Printer.

    What make\model is the printer?

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  3. Anonymous
    2016-06-28T22:03:25+00:00

    I am using a Brother MFC-7840W and just began using Office 2016, and cannot print my #10 envelopes anymore.  I printed them for years on prior MS Word versions.  I am still using Windows 7.

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  4. Anonymous
    2016-06-28T22:21:56+00:00

    FYI... I just updated the Brother drivers and was able to print again.

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  5. Anonymous
    2016-06-28T22:29:01+00:00

    I have entries earlier in this thread, and decided, finally, to spend some time on this issue.

    I believe the fix for me was to go into the printer driver (Printer Preferences) for the older Canon laser printer through Devices and Printers and make choices on the first page by changing paper selection and choosing Paper and Output as Com10 Envelope. Somehow, when I then printed the document it worked fine.

    On my newer Epson XP-820 all-in-one inkjet, there never was a problem printing envelopes. 

    I hope this helps someone; there is a way to do it; it's too bad the easy way went away with Windows 7 and Office 2013 or so.

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