can't print envelopes in Word 2016

Anonymous
2015-10-07T22:34:36+00:00

Window 10 and Office Word 2016, with a HP P2035 laser printer.  Everything  worked fine until I installed Office 2016.  Now #10 envelopes will not print in the proper position on the envelop regardless of how I change the settings in Word.  The printer driver is up to date.

Printing normal documents works fine.

I have done a "repair" on Office several times.   Word still have the "working in the background" flashing cursor, which will not go away.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-03-17T21:55:55+00:00

    Did you try uninstalling  your printer and then re-installing it?  That solved my problem.

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  2. Anonymous
    2016-03-18T00:11:01+00:00

    Yes, that was one of the many things I tried.To see the others, you may want to follow the link  http://answers.microsoft.com/en-us/office/forum/office\_2016-word/cant-print-envelopes-in-word-2016/dad9bd27-0aca-428e-b0b3-82e6058f047e?page=1. Thank you for your suggestion, and I'm sincerely glad it worked for you.

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  3. Anonymous
    2016-05-06T20:10:11+00:00

    I just got Microsoft 360... and it will not allow me to print envelopes in Word 2016... envelopes in NotePad works, in Publisher2016 works... but not in WORD 2016

    Originally I thought it was a printer issue. The printer seems to work fine in every other software.. including Microsoft software such as Publisher, Word 2016 will not print envelopes. What fix can I do?

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-05-06T22:58:10+00:00

    What happens when you try to print an envelope?

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  5. Anonymous
    2016-05-09T14:37:29+00:00

    I get an "E" on the little screen of the printer... a message comes to the computer screen with "MISSMATCHED PAPER SIZE"

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