can't print envelopes in Word 2016

I was tearing my hair out with the same issue after installing Word 2016.

No matter what settings I tried in Word, it just would not print envelope in correct orientation.

This was working fine with my Brother laser printer.

After reading these posts, I tried turning off the option 'Let Windows manage my default printer' and now the envelope prints from Word 'Mailings | Envelopes' as it use to.

thanks Terrence!

Thanks, but that doesn't seem to fix the problem with my HP P2035 laser.

I also have the issue that Word wants me to feed the envelope in a different direction than the HP direction.  I can't find a way to change that in Word.

My copy of Word still has the spinning blue cursor that indicates "working in the background".  That problem has persisted ever since I started with Office 365.  No amount of tinkering has fixed it.

You can change the way that Word thinks the envelope will be fed into the printer via Mailings>Envelopes>Options>Printing Options.

Well, duh!  I finally uninstalled the printer and let Windows reinstall.  Problem solved.

Dear Mr. Robbins,

Until the upgrade 16.0.6568.2025 to Office 365 last week I was able to print envelopes that are attached to documents by placing the cursor anywhere within the envelope text and specifying printing the current page. After that upgrade, I can only get the envelope to print with the proper envelope layout by selecting all of the envelope text, and printing the selection. If I try the original method only the recipient's address prints perpendicular the envelope. I tried all the suggestions on the pages starting at http://answers.microsoft.com/en-us/office/forum/office\_2016-word/cant-print-envelopes-in-word-2016/dad9bd27-0aca-428e-b0b3-82e6058f047e?page=1 and none were successful. In fact, my computer wouldn't accept the changes you suggested and restored the defaults in every case. This is not a problem with the printer, an Epson-850 series that I purchased at the end of 2014, as it worked perfectly until Microsoft upgraded Office 365. By the way, yesterday I downloaded the latest Epson driver for my printer and it didn't change the way it printed envelopes. Just today I installed another Office 365 update, 16.0.6568.2036 and it did not correct the problem. I can use the work-around that I discovered, but I think that Microsoft should fix the problem which the upgrades caused me and the rest of the customers who reported their various problems. When a printer works correctly until a Microsoft update is installed I think that the source of the problem is clear.