can't print envelopes in Word 2016

Anonymous

Window 10 and Office Word 2016, with a HP P2035 laser printer. Everything worked fine until I installed Office 2016. Now #10 envelopes will not print in the proper position on the envelop regardless of how I change the settings in Word. The printer driver is up to date.

Printing normal documents works fine.

I have done a "repair" on Office several times. Word still have the "working in the background" flashing cursor, which will not go away.

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Anonymous

2016-06-28T22:21:56+00:00

FYI... I just updated the Brother drivers and was able to print again.
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Anonymous

2016-06-28T22:03:25+00:00

I am using a Brother MFC-7840W and just began using Office 2016, and cannot print my #10 envelopes anymore. I printed them for years on prior MS Word versions. I am still using Windows 7.
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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator

2016-05-10T22:46:21+00:00

See if the Printer Manufacturer has an updated driver for the Printer.

What make\model is the printer?
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Anonymous

2016-05-10T20:31:24+00:00

does anyone have a fix?
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Anonymous

2016-05-09T14:37:29+00:00

I get an "E" on the little screen of the printer... a message comes to the computer screen with "MISSMATCHED PAPER SIZE"
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