can't print envelopes in Word 2016

Anonymous
2015-10-07T22:34:36+00:00

Window 10 and Office Word 2016, with a HP P2035 laser printer.  Everything  worked fine until I installed Office 2016.  Now #10 envelopes will not print in the proper position on the envelop regardless of how I change the settings in Word.  The printer driver is up to date.

Printing normal documents works fine.

I have done a "repair" on Office several times.   Word still have the "working in the background" flashing cursor, which will not go away.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-03-18T00:11:01+00:00

    Yes, that was one of the many things I tried.To see the others, you may want to follow the link  http://answers.microsoft.com/en-us/office/forum/office\_2016-word/cant-print-envelopes-in-word-2016/dad9bd27-0aca-428e-b0b3-82e6058f047e?page=1. Thank you for your suggestion, and I'm sincerely glad it worked for you.

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  2. Anonymous
    2016-03-17T21:55:55+00:00

    Did you try uninstalling  your printer and then re-installing it?  That solved my problem.

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  3. Anonymous
    2016-02-21T15:01:33+00:00

    Well, duh!  I finally uninstalled the printer and let Windows reinstall.  Problem solved.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-02-19T11:24:31+00:00

    You can change the way that Word thinks the envelope will be fed into the printer via Mailings>Envelopes>Options>Printing Options.

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  5. Anonymous
    2016-02-19T02:57:44+00:00

    Thanks, but that doesn't seem to fix the problem with my HP P2035 laser.

    I also have the issue that Word wants me to feed the envelope in a different direction than the HP direction.  I can't find a way to change that in Word.

    My copy of Word still has the spinning blue cursor that indicates "working in the background".  That problem has persisted ever since I started with Office 365.  No amount of tinkering has fixed it.

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