can't print envelopes in Word 2016

Thanks for all the comments.

My problem still exists.

The printer is an HP2035 laserjet.  The driver is up to date.  It worked fine until Word 2016 was loaded.  It works fine on printing everything except envelopes.  

No matter how many adjustments/changes to the Word settings are made, it will not position the return address nor the primary address in the correct position.

It certainly seems to be an issue with Word 2016!

I was tearing my hair out with the same issue after installing Word 2016.

No matter what settings I tried in Word, it just would not print envelope in correct orientation.

This was working fine with my Brother laser printer.

After reading these posts, I tried turning off the option 'Let Windows manage my default printer' and now the envelope prints from Word 'Mailings | Envelopes' as it use to.

thanks Terrence!

Doug, thanks for your prompt reply. The printer works correctly in Windows 10, and is using the latest driver. The previous install of Word 2013 did not manifest this problem in Windows 8.1 OR Windows 10. The previous FOUR writers on this topic, with different printers, experienced the same or similar problem. It is the install of Word 2016 with what I believe to be an error by the developers that is the most likely cause of the problem.

Doug: Again, thanks for being here, listening and replying so promptly.

I have a few thoughts: I have a newer (inkjet) printer; I would have tested it today to see if it has the same issue, but it needs an ink cartridge. Newer may be good; the manufacturer (Epson) has been quite proactive in issuing drivers and firmware updates; the Canon, great workhorse as it is, may be showing its age and Canon is clearly not blazing trails issuing new drivers for it. 

Rotation seems like a strange fix; the orientation is correct - it just seems to be offset an inch or more. I will play with the styles and see if it can be fixed that way. Thanks for the suggestion.

For those who haven't been working with these kinds of issues since 1988 like me...MS should note that several people with different printers have had a similar issue with printing #10 envelopes specifically, and determine whether to chime in here recommending a fix, or send the developers in to fix the problem in their program.

Jay

I should have mentioned that this is from blank document, Mailings > Envelopes and filling out the data. The correct setting for the MF4350D is the fifth one under Options > Printing Options. 

I have used this component of Word for many years and have never had to remind Word what a #10 envelope looks like. Additionally, the best solution from Tech Support was to uninstall 2016 and re-install 2013. I decided to HAND-WRITE these few envelopes. I'd rather see the software FIXED, thanks very much. Or maybe it's ME that needs to be fixed but I doubt it.