Cannot erase after drawing - Onenote for iPad Pro + Typing RTL issues

Anonymous
2016-02-28T09:23:17+00:00

Hello everyone

I'm using iPad pro with Onenote, i write notes in class with iPad pencil. when i want to erase - its not working.

In order to erase i need to exit the app and re-open it, this is the only way it will erase.

After short while it won't work and i need to re-do those steps again (not really effective...)

Another issue with RTL language:

When i type with the "text mode" Hebrew - everything works fine but after reviewing the notes again - the original text alignment changes and become LTR, in other words i see "mirror of the text" and its not readable.

those are the issues currently i have seen in the Onenote iPad version.

I have uninstalled the app and re-installed it, same issues happened. 

Any idea what to do?

General feedback to Microsoft:

It will be great if Microsoft team will make the iPad version the same as Windows version, there are so many functions missing and honestly speaking the current version of Onenote for iOS is not that better from other apps available in app store.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2016-05-07T21:26:16+00:00

The fix just went live in the store 15.22.1  Get it here https://app.adjust.com/qncury

Very sorry for the inconvenience.

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  1. Anonymous
    2016-05-04T06:26:10+00:00

    Hi

    I'm also experiencing the same issues with the eraser not working on iPad Pro without RTL keyboard (English Australian in use).  I've tried resetting via IOS settings and deleting and reinstalling the App.

    Painful problem, and surprising as Onenote has worked very well to date with iPad Pro.

    Regards

    Warren

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  2. Anonymous
    2016-03-21T22:08:43+00:00

    Hello,

    I'm sorry to hear that you're having trouble with RTL content. Let's try to get this sorted out for you.

    First - We released an update to iOS OneNote last week (March 18, 2016), and it contains improvements to RTL behavior. Could you please update to this release and let us know if this resolves your RTL issue?

    If it doesn't resolve your issue, could you please provide us with the following information?:

    1. When you create a new page in RTL (by having an active Hebrew keyboard), does all the text appear correctly? What actions do you need to take in order for the content to not be correct?
    2. When you select text on a page, you can switch the LTR/RTL-ness of the page by accessing the text direction buttons on the Ribbon. These buttons may be inside the alignment dropdown depending on which iPad model you are using. Does correctly assigning the direction resolve any issues you are seeing?
    3. Does this problem appear on all of your RTL pages? Even the new ones that you create? If you sync and view the pages on Windows OneNote or OneNote in the browser, does the text appear correctly?

    Follow Up - Also, could you please let us know if your iPad Pro eraser issues were specifically on RTL pages? If so, it may also be resolved in our latest update.

    Thank you in advance for your response,

    Nick

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  3. Anonymous
    2016-03-17T07:48:10+00:00

    Same here with RTL , more than 50% of my notebooks now cant be used in hebrew. I click a place in the notebook, and it takes me to another place

    onenote team are probably unaware to how dependant users are in their notes, very disapointing

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  4. Anonymous
    2016-03-07T18:16:25+00:00

    Hi,

    Its occurring in every notebook i created with iPad pro, its occurring in every pages and tabs inside the notebook.

    I have integrations with Mac OSX version, Windows version (2016) and the iPad pro version.

    Reseting apps, re-installing, creating new notebooks and working with them, copy the data from one notebook to another - all of those are not working....

    Matan

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