Cannot erase after drawing - Onenote for iPad Pro + Typing RTL issues

Anonymous
2016-02-28T09:23:17+00:00

Hello everyone

I'm using iPad pro with Onenote, i write notes in class with iPad pencil. when i want to erase - its not working.

In order to erase i need to exit the app and re-open it, this is the only way it will erase.

After short while it won't work and i need to re-do those steps again (not really effective...)

Another issue with RTL language:

When i type with the "text mode" Hebrew - everything works fine but after reviewing the notes again - the original text alignment changes and become LTR, in other words i see "mirror of the text" and its not readable.

those are the issues currently i have seen in the Onenote iPad version.

I have uninstalled the app and re-installed it, same issues happened. 

Any idea what to do?

General feedback to Microsoft:

It will be great if Microsoft team will make the iPad version the same as Windows version, there are so many functions missing and honestly speaking the current version of Onenote for iOS is not that better from other apps available in app store.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2016-05-07T21:26:16+00:00

The fix just went live in the store 15.22.1  Get it here https://app.adjust.com/qncury

Very sorry for the inconvenience.

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  1. Anonymous
    2016-02-28T23:42:39+00:00

    Hello,

    Welcome to Microsoft Community and thank you for posting your query.

    I suggest you to install latest updates for OneNote app and iOS on your iPad pro and check if it helps. If issue persist, you may try resetting OneNote app and check if issue get resolved.

    To do so, kindly follow the below mentioned steps.

    1. Open Settings on IPad.
    2. Choose and open OneNote.
    3. Tap on Reset OneNote.

    4)  Press the Home button and open the OneNote app.

    Note: Resetting OneNote app will delete all the notebook and Microsoft credentials from the device. It will not affect the online stored data but offline (not synced data) will no more be available.

    Hope the information helps. Do reply if you need further assistance, we will be happy to help you.

    Thank you.

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  2. Anonymous
    2016-02-29T08:32:28+00:00

    Hi,

    App is updated.

    I have made reset, still doesn't work.. 

    Any idea what to do?

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  3. Anonymous
    2016-03-07T16:35:27+00:00

    Is there one page or notebook where this happens?

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  4. Anonymous
    2016-03-05T19:09:42+00:00

    So... Microsoft support has no idea?

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