Pictures not showing in printed versions of reports (or in print previews)

Anonymous
2015-09-28T16:28:54+00:00

Hi all,

I have an access acce that i run on two different machines, one of which is in windows 10 /Office 2016, the other one is in Windows 10 / Office 2010. My Acces prints out perfectly on the 2010 version of Access and no image is coming our on the 2016 version on Office (the same Accde was printing perfectly as i had Access 2013 before the weekend) now no image is coming out on the print.

If I look on screen at the report, pictures are there, as soon as I get onto the print preview, images are gone !

This is probably a new feature of access 2016 that I am not aware of !

Can anybody help me ?

Thanks in advance

Marc

Microsoft 365 and Office | Access | For home | Windows

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ScottGem 68,840 Reputation points Volunteer Moderator
2015-11-09T18:23:13+00:00

Patrick, I fully understand the affect this has had. And I couldn't agree more that a way of going back should have been made available. But it doesn't really matter how specific the issue is, a fix needed to be found, tested and then implemented within the rollout cycle. As I understand it a potential fix was identified late in October. And the testing made it miss the November cycle. Hence the December release.

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  1. Anonymous
    2015-12-08T22:13:44+00:00

    After doing the above steps, I then downloaded directly from https://support.microsoft.com/en-us/kb/3114379.  When I run the update I receive a "There are no product affected by this package installed on this system." Message.  If I go to the list of installed updates KB3114379 does no appear, and if I repeat my steps above File >Account > Update Options > Update now I receive a "You're up to date" message.

    Not sure what to try now?

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  2. Anonymous
    2015-12-08T22:21:20+00:00

    After doing the above steps, I then downloaded directly from https://support.microsoft.com/en-us/kb/3114379.  When I run the update I receive a "There are no product affected by this package installed on this system." Message.  If I go to the list of installed updates KB3114379 does no appear, and if I repeat my steps above File >Account > Update Options > Update now I receive a "You're up to date" message.

    Not sure what to try now?

    Exact same as what I did, same result

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  3. Anonymous
    2015-12-08T22:40:44+00:00

    I reported back in October that although I had serious doubts that Microsoft would fix this in December - I had chosen a resolution that differed.   I embedded all my needed images.  My software guy manged to do this for me for less than $500.00.  And since this was my invoice system I was grateful that it was quick and painless.  My Access program works perfect and the solution was fast and easy.  If you know how to embed your images great.  If you don't - my software guy made it a choice when I add images that solves all my problems.  Microsoft is slow and could give a damn about you or your company.  I am not an Apple fan - I use exclusively Microsoft software - but frankly - you don't have to wait for them to get to you - unless you just want to.  Email me (or reply) for a solution today!

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  4. Anonymous
    2015-12-08T23:35:48+00:00

    I talked to another MS rep tonight who says other than a couple of miscellaneous threads here and there, there is no 'official' identification of this issue in an upcoming fix.

    This is also the 2nd time somebody from MS has suggested reverting back to Office 2013.  The rep is sending me the link tonight.

    My concern though is whether my Office 365 account will recognize this version as I purchased Office 365 through GoDaddy which forces its users to install the most current version.

    I'd welcome any comments.

    Thank you ~

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