Pictures not showing in printed versions of reports (or in print previews)

Anonymous
2015-09-28T16:28:54+00:00

Hi all,

I have an access acce that i run on two different machines, one of which is in windows 10 /Office 2016, the other one is in Windows 10 / Office 2010. My Acces prints out perfectly on the 2010 version of Access and no image is coming our on the 2016 version on Office (the same Accde was printing perfectly as i had Access 2013 before the weekend) now no image is coming out on the print.

If I look on screen at the report, pictures are there, as soon as I get onto the print preview, images are gone !

This is probably a new feature of access 2016 that I am not aware of !

Can anybody help me ?

Thanks in advance

Marc

Microsoft 365 and Office | Access | For home | Windows

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ScottGem 68,840 Reputation points Volunteer Moderator
2015-11-09T18:23:13+00:00

Patrick, I fully understand the affect this has had. And I couldn't agree more that a way of going back should have been made available. But it doesn't really matter how specific the issue is, a fix needed to be found, tested and then implemented within the rollout cycle. As I understand it a potential fix was identified late in October. And the testing made it miss the November cycle. Hence the December release.

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  1. Anonymous
    2015-10-22T11:02:33+00:00

    That's pretty bad, can't believe a bug that was spotted in beta is now even apparent in release, let alone taking 2-3 months to fix it.

    What's not a deal breaker for some is a real deal breaker for others!

    I will say this, along with the time scale it's taken to fix OneDrive For Business to be a useable product (for anyone that isn't storing masses of data, but do have 10000's of small files), it's prompted us to look into other software / systems that will replace Access, OneDrive and, eventually, MS 365 products completely.

    Still, no point in continuing to moan about it, MS will fix it in their own time, as per usual.

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  2. ScottGem 68,840 Reputation points Volunteer Moderator
    2015-10-22T11:44:32+00:00

    That's pretty bad, can't believe a bug that was spotted in beta is now even apparent in release, let alone taking 2-3 months to fix it.

    Do you have any proof that this was discovered in beta? Yes we have, at least 1 person here, claiming to have spotted it in beta, but there is no proof it was reported. My information was that it was not reported during beta. 

    What I think is "pretty bad" is people railing against Microsoft for relatively minor bugs. Office is an immense conglomeration of millions of lines of code that is developed by different teams with different focuses. That's why MS does public betas to try and catch as many such bugs as possible. It is totally unrealistic to expect software as complex as Office to be totally bug free on first release. The hope is that bugs will be relatively minor, affecting narrowly defined combinations of circumstances. This is, in my opinion, the circumstances we are dealing with here. 

    I can understand and appreciate the ire, if you have to do something within this specific set of circumstance and it doesn't work. But, before you start heaping derogatory comments, you should step back and look at the bigger picture here. That's what I'm trying to bring to this discussion, a more global perspective. 

    "it's prompted us to look into other software / systems that will replace Access, OneDrive and, eventually, MS 365 products completely." That is your prerogative, but I doubt if a) you will find a product that offers the depth and breadth of features that Office does and b) you will find a product that does not have the same issues with bugs.

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  3. Anonymous
    2015-10-22T14:14:52+00:00

    The problem is not that the bug exists, it's that Microsoft is not giving us the option to go back to 2013 when things actually worked.

    Saying this is not an issue to most people so it's not an issue is not acceptable. Just because you personally don't use pictures in your reports does not mean no one else does. Access is one of, if not the only, office program that is used almost solely by companies, not by individuals. When things like this break businesses have to take time out of their day to fix the issue (or not) which costs money. 

    I am not impressed by Microsoft's response time to this at all. I doubt I will be renewing my Office 365 subscription this year and I will advise others to do the same if at all possible.

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  4. Anonymous
    2015-10-22T14:28:25+00:00

    What I think is "pretty bad" is people railing against Microsoft for relatively minor bugs.

    Again, what might be minor to you is major to a lot of other people, hence this thread. To say that a feature that allows people to insert images into reporting (which lets face it is a major part of Access) without clipping them or using a file format that is rarely used in modern computing, to say it's relatively minor feels unfair to me, but then I use that feature multiple times a day. All that with no roll back option like previous versions of office, when 2013 came out, if there were ground breaking bugs for us, I could revert to 2010!

    I've said nothing derogatory in this thread, let alone heaped it on. Just stated fact. Months (actually, well over a year) to make OneDrive For Business usable for us (when we signed up, no where was it advertised with a 20k file limit on syncing, just the GB storage amount, took me multiple calls and an hour with MS TS before even they could figure out what was going on!) and now 3 months to fix this issue has caused me and many others no end of grief, and I'm afraid that's as big as the picture gets for us.

    You have a fair point on the beta spot, I only have this thread to go by, I wasn't even aware of Office 2016 until I had the email saying to upgrade.

    Unfortunately for MS, we are a small business, and without advertising other companies products on here, there are a few that have more than enough depth and breadth for our needs, we chose MS because we trusted them.

    No offense is directed at any individual or MS, you MVP's are a very helpful lot and I appreciate you get the brunt of peoples anger a lot of the time, but the bigger picture is always different depending on your perspective :-)

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